DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
4 Using the Features |
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Using Features for Internal Use | 52 |
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■Special call status information (designated by MISCID in this chapter) Information about the changing status of a call
NOTE:
Sometimes a billing number displays for a calling or called number. For example, the billing number for a pay phone might display rather than the pay phone number.
Choosing Outside Lines
You can select a specific group of outside lines for an outgoing call.
Example
Widgets, Inc. frequently communicates with its parent company, Widgets International, located in Chicago. The system manager, Kelly Ratliffe, assigns one of the buttons in the outside lines select area to Widgets International. To call someone in Widgets International, Pat presses the outside line button labeled Chicago and dials the
Feature Name
Attendant Direct Trunk Group Selection
Procedures
To select an outside line:
1.Press the desired outside line button.
2.Dial the desired number.
Using Features for Internal Use
This section covers features that you might use internally for a variety of reasons. These reasons may range from restricting calls, to providing system user telephone lists, to testing your equipment. It also includes information specific to accessing console operators and working with
Restricting Calls
You can activate or deactivate calling restrictions for individual phones or groups of phones. Table 7 lists the restrictions you can control:
