DEFINITY® Enterprise Communications Server Release 7

Issue 4

Console Operations 555-230-700

June 1999

 

 

2Understanding the Console Layout

 

Physical Layout of Your Console

 

 

 

11

Table 1. Call Processing Indicators (Continued)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Lamp Name

 

Condition

 

Meaning

 

Action

 

 

 

 

 

 

 

 

 

 

 

 

Calls Waiting

 

Lighted

 

Maximum number of

 

Answer calls as soon as

Warning

 

 

 

calls are in the waiting

 

possible or get assistance

 

 

 

 

 

queue

 

 

 

 

 

 

 

 

 

 

 

 

Individual Calls

 

Lighted

 

Call to your personal

 

Answer call as soon as

Waiting

 

 

 

extension needs to be

 

possible

 

 

 

 

 

answered

 

 

 

 

 

 

 

 

 

 

 

 

Pos Avail

 

Lighted

 

Console available for

 

n/a

 

 

 

 

 

incoming calls

 

 

 

 

 

 

 

 

 

One of the following

 

n/a

 

 

 

Dark

 

conditions exists:

 

 

 

 

 

 

 

 

 

You are on a call.

 

 

 

 

 

 

 

 

 

A call has arrived at

 

 

 

 

 

 

 

 

 

 

the console.

 

 

 

 

 

 

 

 

 

The handset or

 

 

 

 

 

 

 

 

 

 

headset is

 

 

 

 

 

 

 

 

 

 

unplugged.

 

 

 

 

 

 

 

 

 

You pressed the

 

 

 

 

 

 

 

 

 

 

POS BUSY button.

 

 

 

 

 

 

 

 

 

You placed the

 

 

 

 

 

 

 

 

 

 

system in

 

 

 

 

 

 

 

 

 

 

night-service mode.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Continued on next page

Features

The features area of your console allows you to perform standard and specialty operations. Your console is configured with features purchased by your company. Your system manager can provide a list of features available to you. For specific feature information, refer to Chapter 4, ‘‘Using the Features’’ .

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Lucent Technologies Enterprise Communications Server manual Features