DEFINITY® Enterprise Communications Server Release 7

Issue 4

Console Operations 555-230-700

June 1999

 

 

3Operating the Console

Activating the Console

24

Activating the Console

Activating the console refers to preparing the console for human control.

To activate the console:

1.Plug in the handset or the headset.

2.Select one of the following two options:

If you are at the principal console, press the NIGHT button if the Night lamp is lit.

If you are not at the principal console, press the POS BUSY button.

Deactivating the Console

Deactivating the console refers to preparing the console to operate automatically after hours.

To deactivate the console:

1.Select one of the following two options:

If you are at the principal console, press the NIGHT button.

If you are not at the principal console, press the POS BUSY button.

2.Unplug the handset or the headset.

Transferring Calls to Internal

Extensions

You may receive outside calls that you need to transfer to internal extensions or internal callers may need for you to transfer them to an extension. The process for both types of calls is the same.

To transfer calls to internal extensions:

1.Press the lighted call appearance button.

2.Greet the caller.

3.Press the START button.

NOTE:

If the Auto Start feature is administered at your console, you do not need to press the START button.

4.Press the desired buttons on the selector console to dial the desired extension.

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Lucent Technologies Enterprise Communications Server manual Activating the Console, Deactivating the Console