DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
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3Operating the Console
Activating the Console | 24 |
Activating the Console
Activating the console refers to preparing the console for human control.
To activate the console:
1.Plug in the handset or the headset.
2.Select one of the following two options:
■If you are at the principal console, press the NIGHT button if the Night lamp is lit.
■If you are not at the principal console, press the POS BUSY button.
Deactivating the Console
Deactivating the console refers to preparing the console to operate automatically after hours.
To deactivate the console:
1.Select one of the following two options:
■If you are at the principal console, press the NIGHT button.
■If you are not at the principal console, press the POS BUSY button.
2.Unplug the handset or the headset.
Transferring Calls to Internal
Extensions
You may receive outside calls that you need to transfer to internal extensions or internal callers may need for you to transfer them to an extension. The process for both types of calls is the same.
To transfer calls to internal extensions:
1.Press the lighted call appearance button.
2.Greet the caller.
3.Press the START button.
NOTE:
If the Auto Start feature is administered at your console, you do not need to press the START button.
4.Press the desired buttons on the selector console to dial the desired extension.