DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
4 Using the Features |
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Paging for Called Parties | 41 |
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Paging with Voice Paging
When called parties are away from their phones, you can page them with loudspeaker paging by parking their call then voice paging them to the extension where you parked their call. If called parties do not answer their pages, their calls automatically return to you for further assistance.
You can page called parties in up to 9 locations or use a single, designated access code or button to page the called party in all 9 locations. Your system manager designates codes for each paging zone by assigning:
■Outside line buttons to function as paging buttons
or
■A sequence of numbers on your dial keypad that serves as the paging access code
Example
Rick Foylund, company arbitrator, is away from his desk when a call comes in for him. Pat parks the call for Rick and pages him to let him know which extension he needs to call to answer the page.
Feature Name
Loudspeaker Paging Access
Procedures
To page individuals:
1.Tell the caller that you are going to page the called party.
2.Press one of the following:
■PAGE buttons
■PAGE ALL button, if provided
■Keypad buttons to dial an access code
3.Page the called party, to tell them which extension to call to answer their call.
Unanswered pages return to you for further assistance. If the allotted time for paging announcements expires during the page, the call disconnects and you hear an intercept tone (alternating
