DEFINITY® Enterprise Communications Server Release 7 | Issue 4 |
Console Operations | June 1999 |
4 Using the Features |
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Using Features for Internal Use | 55 |
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Procedures
To use don’t split:
1.Press the DONT SPLIT button.
2.Dial the desired number.
To deactivate don’t split:
1. Press the CANCEL button.
Testing Phone System Components
You can place calls to test 4 components of your phone system:
■Outside lines
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■Time slots
■System tones
Example
System manager Kelly Ratliffe is organizing a department move for accounting. To ensure that all phones are working properly, Kelly asks Pat to test the phones involved in the move. Pat uses facility test call procedures to verify that the phones are functioning properly.
Feature Name
Facility Test Call
Procedures
If you are authorized to perform these 4 tests, your system manager can provide detailed procedures located in the maintenance manuals for your switch.
Accessing Individual Console Operators
Your system manager assigns a personal extension to each console in your system, so that users can dial console operators directly. If you have this feature you can also:
■Be a member of a hunt group (when one line is busy, the system searches for the next available line)
