Lucent Technologies Enterprise Communications Server manual Example, Feature Name, Procedures

DEFINITY® Enterprise Communications Server Release 7	Issue 4
Console Operations 555-230-700	June 1999
4 Using the Features
Speeding Up the Console	30

Example

Phone calls to Widgets, Inc. exceed 300 per day. Pat scrambles constantly to meet the demands of incoming calls. The system manager, Kelly Ratliffe, programs Auto Start to save Pat precious seconds.

Feature Name

Auto Start

Procedures

Your system manager programs this feature into your console to occur automatically.

Speed Dialing

With speed dialing, you can dial a frequently-used number by entering a code or pressing a button. You can use it to:

■Place local, long-distance, or international calls

■Activate features

■Access computer equipment at another location

Example

Pat orders office supplies for the executive offices. She purchases all Widget, Inc. supplies from the same vendor. So, Pat asks the system manager Kelly Ratliffe to add the vendor’s number to the abbreviated dialing list. Kelly programs the new number and gives Pat the code assigned to the vendor’s number. Now, Pat dials *12 every time she wants to call the office supply vendor.

Feature Name

Abbreviated Dialing

Procedures

To use speed dialing:

1.Obtain an abbreviated dialing list from your system manager.

2.Press the code or button assigned by your system manager to reach a desired number.