Frequently asked questions
The following faults can be corrected without contacting the Miele Service Department. If in doubt, please contact Miele.
Danger of injury! Repairs should only be carried out by a qualified and trained professional in accordance with local and national safety regulations. Unauthorized repairs could cause personal injury or machine damage.
Problem | Possible cause and solution | |
Cooktop or burners | There is no power to the appliance. | |
cannot be turned on. | Check if the circuit breaker has tripped. Contact | |
| an electrician or Miele Service (for minimum fuse, | |
| see data plate). | |
| There may be a technical fault. | |
| Disconnect the appliance from the electric power | |
| supply for approx. 1 minute by | |
| – | tripping the relevant circuit breaker or screwing |
|
| the fuse out completely, or |
| – | tripping the ground fault circuit interrupter |
|
| (GFCI). |
| If, after resetting/replacing the fuse or the GFCI, it | |
| still will not turn on, contact a qualified electrician | |
| or Miele Service. | |
|
| |
There is a strange smell | Metal components are protected by a conditioning | |
or vapors when the | agent. Smells and vapor may occur when the | |
appliance is being used | appliance is used for the first time. The smell and any | |
for the first time. | vapors do not indicate a faulty connection or a | |
| defective appliance and are not harmful to your | |
| health. With each subsequent use, the odor is | |
| reduced until it disappears completely. The smell and | |
| any vapors do not indicate a faulty connection or a | |
| defective appliance and are not harmful to your | |
| health. | |
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