Frequently asked questions

 

 

 

 

Problem

Possible cause and solution

Fault with moisture control -

The steam injection system is faulty.

the MasterChef programs

 Contact Miele Technical Service.

will operate without moisture

In the meantime a program without moisture can

appears in the display

be run.

after a MasterChef Plus

 

program is displayed.

 

 

 

Fault with moisture control -

The steam injection system is faulty.

Moisture Plus program not

 Contact Miele Technical Service.

available appears in the

 Use the Convection Bake  program instead of

display after selecting

Moisture Plus .

Moisture Plus .

 

Programs using

Demo mode is activated. The oven can be operated

moisture will not take in

but the pump for the steam injection system does not

water.

work.

 

 Deactivate Demo mode (see "Settings –

 

Showroom Program").

 

The pump for the steam injection system is faulty.

 

 Contact Miele Technical Service.

A noise is heard after

The fan remains turned on after a cooking program

the cooking process is

(see "Settings - Cooling fan").

complete.

 

The oven has turned

The oven turns off automatically if a button is not

itself off.

pressed after a certain amount of time or after a

 

cooking program has ended to save power.

 

 Turn the oven back on.

Baked goods are not

A different temperature than that given in the recipe

cooked properly after

was used.

following the times

 Select the temperature required for the recipe.

given in the chart.

 

The ingredient quantities are different from those

 

 

given in the recipe.

 

 Double check the recipe. The addition of more

 

liquid or more eggs will make a wetter mixture

 

which will take longer to cook.

 

 

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Miele 09 898 020 Problem Possible cause and solution, After a MasterChef Plus Program is displayed, Available appears