Frequently asked questions
Problem | Possible cause and solution |
In the burner display | There is no or unsuitable cookware on the burner. |
the symbol will flash | Use a suitable pan (see "Pans"). |
alternately with the |
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selected power setting |
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or . |
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After the cooktop is | The system lock has been activated. |
turned on, appears in | Deactivate the system lock (see "Cooktop safety |
the display for a few | features"). |
seconds. |
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After switching the | Demonstration mode is activated. |
cooktop on, . | Turn the knob for the front left burner to the left |
appears in the display | and hold it. |
for several seconds. | Turn the knob for the front right burner twice |
The burners do not heat | quickly to the left and then to the left until |
up. | appears in the display. |
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A burner switches itself | A burner might have been operated for too long. |
off automatically. | You can use the burner again by switching it back |
| on (see "Safety |
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The booster has | The overheat protection was triggered. |
automatically switched | See "Overheat protection". |
off early. |
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The burner is not | The overheat protection was triggered. |
working in the usual | See "Overheat protection". |
way with the set power |
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level. |
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Power setting 9 is | Operating both zones at power level 9 would exceed |
automatically reduced if | the permitted maximum power for the cooktop. |
you select power | Use another burner that is not linked. |
setting 9 on two linked |
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burners or extended |
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zones at the same time. |
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AutoBoost is turned on, | Large amounts of food are being heated. |
but the food does not | Start cooking at the highest power level, then |
start cooking. | reduce the power level manually. |
| The pan is not conducting heat properly. |
| Use a different pan that is able to better conduct |
| heat on an induction cooktop. |
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