Statistics Section | Multi-Tech Systems MVP210/410/810-FX guide

Chapter 6: Using the Software

The frequency with which the System Information screen is updated is determined by a setting in the Logs/Traces screen (which is under the Configuration section).

Figure 6-2: Logs/Traces screen

Statistics Section

Ongoing operation of the MultiVOIP, whether it is in a MultiVOIP/PBX setting or MultiVOIP/telco-office setting, can be monitored for performance using the Statistics functions of the MultiVOIP software. The following screens are examples of what can be shown and are followed by detailed descriptions of the categories involved. The model and signaling used will affect what is available for display.

Call Progress

Figure 6-3: Call progress screen

Multi-Tech Systems, Inc.

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Multi-Tech Systems MVP210/410/810-FX, MVP210/410/810-SS manual Statistics Section, Call Progress

Contents

MultiVOIP Warranty S000383DRevision Date Description Patents Contents 102 135 Feature Comparison Matrix Introduction Computer Requirements InterfaceFront Panel LEDs Active LEDs Specifications Safety Warnings MVP210 models content listMVP410/810 models content list Unpacking Your MultiVOIP Rack Mounting Instructions for MVP410 & MVP810 Bracket Attachment for Rack Mounting MVP410 & MVP810 For a did connection Cabling Procedure for MVP210For an E&M connection For did channels only JP1 Ch 2 Jumper Block Cabling Procedure for MVP-410/810 Cabling for MVP-410/810 MVP-410/810 Rear Panel MVP-410/810 Channel Jumper Settings Loading MultiVOIP Software onto the PC Analog MVP splash screen Welcome screen Completion Setup Overview Main Screen IP settings Actions Ethernet/IP Voice & Fax settings Voice/Fax Actions Interface Parameters CID Manipulation is not available in the -SS models Call Signaling 10 Signaling Protocols 323 not supported by -SS and -FX series Regional 11 Regional Parameters Actions Phone Book 12 Phone Book screens Save & Reboot Configuring Your MultiVOIP Software Categories Covered in This Chapter Web Browser Interface How to Navigate Through the SoftwareConfiguration Information Checklist Network parameters Ethernet/IP Parameter Definitions Field Name Values Description Ethernet ParametersFields N.n Field Name Values Description Diff Serv ParameterFTP Parameter fields DNS Parameter fields Voice/Fax parameters Voice/Fax Parameter Definitions Field Name ValuesDtmf Parameters FAX Parameters Advanced Features Net Coder @711, G.729 729, G.711 Alert Auto Disconnect Configurable Payload TypeField Name Values Dynamic Jitter Telephony parameters FXS Loop Start Parameters Field Name Values Description Dialing Options fieldsNot applicable to -SS series MultiVOIPs FXS Options fields Field Name Values Description Flash Hook Options fields Caller ID FieldsFrom the Pstn line, modify it and then send them via IP to Remote end point Message Waiting Message Waiting FXO Parameters FXO parameters FXO Interface Parameter Definitions Field Name Values DescriptionDialing Options FXO Options FXO Supervision Disconnect Supervision fields FXO Supervision Parameter DefinitionsField Name Values Description Answer Supervision fields Low Tones Configuring your VoipDtmf Tone Pairs Parameters E&M parameters #53 + PBX extension Interface Parameter Definitions53 + PBX extension Interface Types Did Parameters Did Interface Parameter DefinitionsDid Options Not applicable to DID-DPO interface 13 H.323 call signaling 323 Version 4 Options Call Signaling Parameter DefinitionsGateKeeper RAS Parameters SIP SIP Call Signaling Parameter Definitions PasswordField Name Values SIP Proxy Parameters Name SIP Server Configuration Parameter Definitions Description Registrar Options SIP Server Predefined Endpoints Parameter Definitions Contact Information SPP SPP Call Signaling Parameter Definitions General OptionsClient Options Proxy/NAT Device Parameters Snmp Parameter Definitions Parameters 19 Regional parameters Default -16dB Regional Parameter DefinitionsField of the Voice/Fax Parameters screen Standard Tones fields Tone Pair Values Custom Tone-Pair Settings DefinitionsUser Defined Tones fields Email Address for Voip for email call log reporting 20 Smtp parameters Smtp Parameters Definitions Alpha-numericEmail address Mail Criteria Custom Fields Definitions Field DescriptionFrom Details Field Radius From Details To Details Radius Screen Field DefinitionsRadius Attributes Definitions Logs/Traces Logs Screen Definitions NAT Traversal NAT Traversal Definitions Supplementary Services 24 Supplementary Services Supplementary Services Parameter Definitions Pstn Supplementary Services Definitions Field Name Save Settings Save & RebootSettings Connection Fixing a Cabling Problem Troubleshooting Software IssuesFixing a COM Port Problem Identify Remote Voip Site to Call Identify Voip Protocol to be Used Phonebook Starter Configuration Outbound Phonebook North America, Long-Distance Example Seattle/Chicago system Euro, International Call Example Rotterdam/Bordeaux system Inbound Phonebook Go to Phone Book Inbound Phonebook Add Entry Phone Book Descriptions Outbound Phone Book/List Entries Add/Edit Outbound Phone Book Add/Edit screen Add/Edit Outbound Phone Book Field Definitions Field not used in North AmericaOnly support SIP and the -FX models do not support H.323 323 Fields Advanced Field Name Values Description SIP FieldsSPP Fields Advanced button Alternate Routing Field Definitions Inbound Phone Book/List Entries Inbound phonebook entries Add/Edit Inbound Phone Book Add/Edit Inbound Phone Book Add/Edit Inbound Phone Book Field Definitions Call Forward Parameters-FX and -SS series models -SS series Phone Book Save and Reboot Authorized User Name and Password for SIP Phonebook Examples North America Baltimore example 11 Inbound Baltimore example Europe 13 Free Voip calls 058 050 Texel Groningen Den Helder ZwolleHaarlem 070 17 Setup example 18 London example outbound 20 Paris example outbound 22 Amsterdam example outbound Variations of Caller ID 24 Caller ID example Nigel Thurston 28 Caller ID example Using the Software Nn.nn Nn.nn.nn Statistics Section Call Progress Call Progress Details Field Definitions Call DetailsPacket Details From To Details Field Name Values Supplementary Services Status Logs+ identifier Identifier Special Buttons Supplementary Services InfoLogs Screen Details Field Definitions IP Statistics IP statistics screen IP Statistics Field Definitions Link Status Parameters Link ManagementField Name Values Monitor Link Fields Registered Gateway Details Servers GateKeepers SIP Proxies -SS models do not support the SPP signaling protocol SPP Registrars Packetization Ranges and Increments Recommendations AdvancedPacketization Time Menu Selection MultiVOIP Program Menu ItemsMultiVOIP Program Menu Updating Firmware 13 Web locations Implementing a Software Upgrade Identifying Current Firmware Version 15 Password verification Downloading Firmware Downloading Factory Defaults 18 Password verify Downloading IFM Firmware 21 Download IFM firmware 23 IFM firmware download Setting and Downloading User Defaults 25 Save & Reboot Setting a Password Windows Interface 30 Password verification Web Browser Interface 33 Upgrade software path Upgrading Software 34 Change password FTP Server File Transfers Downloads 35 Enable FTP server 36 FTP address File Type File Names Description 38 Drag and drop file 41 Verify transfer 42 Web interface main MultiVOIP Web Browser interface Overview 43 Java install screen 45 Enable SysLog SysLog Server Functions RJ-45 Connector End-to-End Pin Info RJ-45 Ethernet Connector Pin Circuit Signal NamePin Functions FXS/FXO Interface Pin Description Function Appendix B TCP/UDP Port Assignments Function Port Number Appendix C Installation Instructions For MVP428 Upgrade Card Screw locations 2 at phone-jack edge of board Pin connectors Figure C-6 Standoffs at LED edge of board Appendix D Regulatory Information FCC Part 68 Telecom July Appendix F C-ROHS HT/TS Substance Concentration 有害 /有毒物质 /元素 Index