Chapter 5: Phonebook Configuration
Phonebook Starter Configuration
This section will walk you through the phone book setup with examples that will aid in entering the correct numbers needed to have the MultiVOIP working correctly. To do this part of the setup, you need access to another VOIP that you can call to conduct a test. It should be at a remote location, typically somewhere outside of your building. You must know the phone number and IP address for that site. We are assuming here that the MultiVOIP will operate in conjunction with a PBX.
You must configure both the Outbound Phonebook and the Inbound Phonebook. A starter configuration only means that two VOIP locations will be set up to begin the system and establish VOIP communication. Once this is accomplished, you can easily add other VOIP sites to the network.
Outbound Phonebook
1.Open the MultiVOIP program. (Start MultiVOIP xxx Configuration)
2.Go to Phone Book Outbound Phonebook Add Entry.
3.On a sheet of paper, write down the calling code of the remote VOIP (area code, country code, city code, etc.) that you’ll be calling.
Follow the example that best fits your situation:
North America,
Long-Distance Example
Technician in Seattle (area 206) must set up one VOIP there, another in Chicago (area 312, downtown).
Answer: Write down 312.
Euro, National Call Example
Technician in central London (area 0207) to set up VOIP there, another in Birmingham (area 0121).
Answer: write down 0121.
Euro, International Call
Example
Technician in Rotterdam (country 31; city 010) to set up one VOIP there, another in Bordeaux (country 33; area 05).
Answer: write down 3305.
4.Suppose you want to call a phone number outside of your building using a phone station that is an extension from your PBX system (if present). What digits must you dial? Often a “9” or “8” must be dialed to “get an outside line” through the PBX (i.e., to connect to the PSTN). Generally, “1 “or “11” or “0” must be dialed as a prefix for calls outside of the calling code area
On a sheet of paper, write down the digits you must dial before you can dial a remote area code.
North America,
Seattle/Chicago system.
Seattle VOIP works with PBX that uses “8” for all VOIP calls. “1” must immediately precede area code of dialed number.
Answer: write down 81.
Euro, National Call Example
London/Birmingham system.
London VOIP works with PBX that uses “9” for all
Answer: write down 90.
Euro, International Call
Example
Rotterdam/Bordeaux system. Rotterdam VOIP works with PBX where “9” is used for all
Answer: write down 90.
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