Multi-Tech Systems MVP210/410/810-SS, MVP210/410/810-FX manual Updating Firmware, Web locations

Chapter 6: Using the Software

“Downloading” here refers to transferring program files from the PC to the nonvolatile “flash” memory of the MultiVOIP. Such transfers are made via the PC’s serial port. This can be understood as a “download” from the perspective of the MultiVOIP unit.

When new versions of the MultiVOIP software become available, they will be posted on Multi-Tech’s website. Although transferring updated program files from the Multi-Tech website to the user’s PC can generally be considered a download (from the perspective of the PC), this type of download cannot be initiated from the MultiVOIP software’s Program menu command set.

Generally, updated firmware must be downloaded from the Multi-Tech website to the PC before it can be loaded from the PC to the MultiVOIP.

Updating Firmware

Generally, updated firmware must be downloaded from the Multi-Tech website to the user’s PC before it can be downloaded from that PC to the MultiVOIP.

Note that the structure of the Multi-Tech website may change without notice. However, firmware updates can generally be found using standard web techniques. For example, you can access updated firmware by doing a search or by clicking on Support.

If you choose Support, you can select “MultiVOIP” in the Product Support menu and then click on Firmware to find MultiVOIP resources.

Figure 6-13: Web locations

Once the updated firmware has been located, it can be downloaded from the website using normal PC/Windows procedures.

Generally, the firmware file will be a self-extracting compressed file (with .zip extension), which must be expanded (decompressed, or “unzipped”) on the user’s PC in a user-specified directory. It is usually best to click the Browse button and select a folder that is easy to get to and remember.

C:\Acme-Inc\MVP3000-firm

Figure 6-14: Extract files

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