Chapter 6: Using the Software
Implementing a Software Upgrade
MultiVOIP software can be upgraded locally using a single command at the MultiVOIP Windows interface, namely Upgrade Software. This command downloads firmware (including the H.323 stack), and factory default settings from the controller PC to the MultiVOIP unit.
When using the MultiVOIP Windows interface, firmware and factory default settings can also be transferred from controller PC to MultiVOIP piecemeal using separate commands.
When using the MultiVOIP web browser interface to control/configure the VOIP remotely, upgrading of software must be done on a piecemeal basis using the FTP Server function of the MultiVOIP unit.
When performing a software upgrade (whether from the Windows interface or web browser interface), follow these steps in order:
1.Identify Current Firmware Version
2.Download Firmware
3.Download Factory Defaults
When upgrading firmware, the software commands “Download Firmware,” and “Download Factory Defaults” must be implemented in order, else the upgrade is incomplete.
Identifying Current Firmware Version
Before implementing a MultiVOIP firmware upgrade, be sure to verify the firmware version currently loaded on it. The firmware version appears in the MultiVOIP Program menu. Go to Start Programs MultiVOIP x.xx. The final expression, x.xx, is the firmware version number.
When a new firmware version is installed, the MultiVOIP software can be upgraded in one step using the Upgrade Software command, or piecemeal using the Download Firmware command and the Download Factory Defaults command.
Download Firmware transfers the firmware (including the H.323 protocol stack) in the PC’s MultiVOIP directory into the nonvolatile flash memory of the MultiVOIP.
Download Factory Defaults sets all configuration parameters to the standard default values that are loaded at the
Upgrade Software implements both the Download Firmware command and the Download Factory Defaults command.
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