Chapter 5: Phonebook Configuration

Variations of Caller ID

The Caller ID feature has dependencies on both the telco central office and the MultiVOIP phone book. See the diagram series below:

Call is received

 

CID Flow

 

 

here.

CID

 

FXS

Terminating

 

VoIP

IP

 

 

xxxyyyzzzz

 

Network

J.Q. Public

 

 

 

Clock:

 

 

5-31,

 

Display shows:

1:42pm

H.323 or SPP

 

 

 

CID Number: 763-555-8794

Protocol*

CID Name: Melvin Jones

Time Stamp: Date: 05/31

Time:1:42pm

CID

Generating

VoIP

FXO

Central Office

with

standard telephony

Caller ID service

Call originates here at 1:42pm, May 31.

xxxyyyzzzz J.Q. Public

phone of:

Melvin Jones 763-555-8794

*In x.06 release, when SIP protocol is used, CID Name field will duplicate value in CID Number field.

Figure 5-24: Caller ID example 1

Figure 5-25: VOIP Caller ID Case #1 – Call, through telco central office with standard CID, enters VOIP system.

Call is received

 

CID Flow

 

 

 

 

Call originates here

 

 

 

 

 

 

here.

 

CID

 

CID

Ch1

Central Office

at 4:19pm, July 10.

 

FXS

Terminating

 

Generating

 

 

 

 

VoIP

IP

VoIP

FXO

without

 

 

 

 

 

 

Ch2

 

standard telephony

 

 

 

J.Q. Public

 

 

Network

 

 

 

J.Q. Public

 

xxxyyyzzzz

 

 

 

 

 

 

 

 

xxxyyyzzzz

 

 

 

Clock:

 

Ch3

 

Caller ID service

 

 

 

Display shows:

7/10, 4:19pm

H.323 Protocol*

Ch4

 

 

 

phone of:

 

 

 

 

 

 

 

 

 

 

 

 

 

Wilda Jameson

 

 

 

 

 

 

 

CID Number: 423

 

 

Phone Book Configuration

 

763-555-4071

CID Name:

Anoka-Whse-VP3

 

 

 

 

 

 

Gateway Name: Anoka-Whse-VP3

 

 

 

Time Stamp: Date: 7/10

 

 

 

 

 

Time: 4:19pm

 

Q.931 Parameters

Inbound Phone Book

{Channel 2}

In x.06 release, when SIP protocol is used,

 

 

Remove Prefix

Add Prefix

Forward/Addr

* CID Name field will duplicate value in

 

Gatekeeper RAS Parameters

423

 

 

 

CID Number field.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

748

 

 

 

Figure 5-25: Caller ID example 2

Figure 5-26: VOIP Caller ID Case #2 – Call, through telco central office without standard CID, enters H.323 VOIP system.

Multi-Tech Systems, Inc.

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Multi-Tech Systems MVP210/410/810-SS, MVP210/410/810-FX manual Variations of Caller ID, Caller ID example