Chapter 4: Configuring your VOIP

The SMTP Parameters dialog box has a secondary dialog box, accessed by the Select Fields button, that allows you to customize email logging. The MultiVOIP software logs data about many aspects of the call traffic going through the MultiVOIP. The Custom Fields screen lets you pick which aspects will be included in the email log reports.

“Custom Fields” Definitions

Field

Description

Select All

Log report to

 

include all fields shown.

Channel

Data channel carrying call.

Number

 

Duration

Length of call.

 

 

Packets Sent

Total packets sent in call.

 

 

Bytes Sent

Total bytes sent in call.

 

 

Packets Lost

Packets lost in call.

 

 

Outbound

The DTMF dialing digits received by this

Digits

gateway from the remote gateway

Received

presuming that DTMF is set to "Out of

 

Band."

Call Status

Successful or unsuccessful.

Call Direction

Indicates call’s originating party.

Server

The IP address of the traffic control

Details

server (if any) being used (whether an

 

H.323 gatekeeper, a SIP proxy, or an

 

SPP registrar gateway) will be displayed

 

here if the call is handled through that

 

server.

 

 

Disconnect

Indicates whether the call was

Reason

disconnected simply because the

 

desired conversation was done or some

 

other irregular cause occasioned

 

disconnection (e.g., a technical error or

 

failure). Values are "Normal" and

 

"Local" disconnection.

 

 

 

From Details

Gateway

Originating gateway

Number

 

IP Address

IP address where call originated.

 

 

Descript

Identifier of site where call originated.

 

 

Options

When selected, log will not Silence

 

Compression and Forward Error

 

Correction by call originator.

Field

Start Date, Time

Call Mode

Packets Received

Bytes Received

Coder

Prefix Matched

Call Type

DTMF Capability

Outbound Digits Sent

Gateway Name

IP Address

Descript

Options

Description

Date and time the phone call began.

Voice or fax.

Total packets received in call.

Total bytes received in call.

Voice Coder /Compression Rate used for call will be listed in log.

When selected, the phonebook prefix matched in processing the call will be listed in log.

Indicates the Call Signaling protocol used for the call (H.323, SIP, or SPP).

Indicates whether the DTMF dialing digits are carried "Inband" or "Out of Band." The corresponding field values differ for the 3 different VOIP protocols.

For H.323, this field can display "Out of Band" or "Inband". For SIP it can display either "Out of Band RFC2833" or "Out of Band SIP INFO" to indicate the out-of-band condition or "Inband" to indicate the in-band condition. For SPP it can display "Out of Band RFC2833" or "Inband".

The dialing digits sent by this gateway to the remote gateway presuming that DTMF is set to "Out of Band."

To Details

Completing or answering gateway

IP address where call was completed or answered.

Identifier of site where call was completed or answered.

When selected, log will not use Silence Compression and Forward Error Correction by party answering call.

Multi-Tech Systems, Inc.

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Multi-Tech Systems MVP210/410/810 manual Custom Fields Definitions, Field Description, From Details, To Details