Chapter 5: Phonebook Configuration
Inbound Phonebook
1.Open the MultiVOIP program. (Start MultiVOIP xxx Configuration)
2.Go to Phone Book Inbound Phonebook Add Entry.
3.In the “Remove Prefix” field, enter your local calling code (area code, country code, city code, etc.) preceded by any other “access digits” that are required to reach your local site from the remote VOIP location (think of it as though the call were being made through the PSTN – even though it will not be).
North America,
Seattle/Chicago system.
Seattle is area 206. Chicago employees must dial 81 before dialing any Seattle number on the VOIP system.
Answer: 1206 is prefix to be removed by local (Seattle) VOIP.
Euro, National Call Example
London/Birmingham system.
Inner London is 0207 area. Birmingham employees must dial 9 before dialing any London number on the VOIP system.
Answer: 0207 is prefix to be removed by local (London) VOIP.
Euro, International Call
Example
Rotterdam/Bordeaux system. Rotterdam is country code 31, city code 010. Bordeaux employees must dial 903110 before dialing any Rotterdam number on the VOIP system.
Answer: 03110 is prefix to be removed by local (Rotterdam) VOIP.
4.In the “Add Prefix” field, enter any digits that must be dialed from your local VOIP to gain access to the PSTN.
North America,
Seattle/Chicago system.
On Seattle PBX, “9” is used to get an outside line.
Answer: 9 is prefix to be added by local (Seattle) VOIP.
Euro, National Call Example
London/Birmingham system.
On London PBX, “9” is used to get an outside line.
Answer: 9 is prefix to be added by local (London) VOIP.
Euro, International Call
Example
Rotterdam/Bordeaux system.
On Rotterdam PBX, “9” is used to get an outside line.
Answer: 9 is prefix to be added by local (Rotterdam) VOIP.
5.In the “Channel Number” field, enter “Hunting.” A “hunting” value means the VOIP unit will assign the call to the first available channel. If desired, specific channels can be assigned to specific incoming calls (i.e., to any set of calls received with a particular incoming dialing pattern).
6.In the “Description” field, it is useful to describe the ultimate destination of the calls. For example, in a New York City VOIP system, “incoming calls to Manhattan office,” might describe a phonebook entry, as might the descriptor “incoming calls to NYC local calling area.” The description should make the routing of calls easy to understand. For this, 40 characters are the maximum.
North America,
Seattle/Chicago system.
Possible Description:
Free Seattle access, all employees
Euro, National Call Example
London/Birmingham system.
Possible Description:
Euro, International Call
Example
Rotterdam/Bordeaux system.
Possible Description:
7.Repeat steps
8.Click OK to exit the inbound phonebook screen.
9.Click on Save Setup. Highlight Save and Reboot. Click OK.
Your starter inbound phonebook configuration is complete.
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