Just in case …

Print quality problems

If your machine’s printouts (received faxes or copies) develop quality problems, check the following descriptions and, when you find the one which appears to be like yours, try the suggested solutions. If they don’t work, they please contact your authorized Muratec dealer or call Muratec Customer Support center at (972) 364-3350.

Pages are blank

The drum cartridge or toner cartridge may not be installed correctly.

Install each cartridge correctly.

The toner cartridge may be out of, or very low in, toner. Remove the toner cartridge and shake it a few times to redistribute the toner inside.

If the problem persists, replace the toner cartridge.

The toner cartridge may be defective.

Remove and check the toner cartridge for damage. If the problem persists, replace the toner cartridge.

Pages are black

The toner cartridge may be defective.

Remove and check the toner cartridge for damage. If the problem persists, replace the toner cartridge.

Your fax machine’s printer may be due for a service check. Call your dealer or contact Muratec Customer Support.

 

Printouts are too light

ABCDE

• The toner cartridge may be out of, or very low in, toner.

ABCDE

Remove the toner cartridge and shake it a few times to

redistribute the toner inside.

ABCDE

If the problem persists, replace the toner cartridge.

ABCDE

• The toner cartridge may be defective.

ABCDE

Remove and check the toner cartridge for damage.

If the problem persists, replace the toner cartridge.

 

 

ABCDE ABCDE ABCDE ABCDE ABCDE

ABCDE ABCDE ABCDE ABCDE ABCDE

ABCDE ABCDE ABCDE ABCDE ABCDE

Printouts are too dark

The toner cartridge may be defective.

Remove and check the toner cartridge for damage. If the problem persists, replace the toner cartridge.

Printouts have a blurred background

The toner cartridge may be defective.

Remove and check the toner cartridge for damage. If the problem persists, replace the toner cartridge.

Printouts are of uneven density

The toner may be unevenly distributed inside the toner cartridge.

Remove the toner cartridge and shake it a few times to redistribute the toner inside.

The drum cartridge may be defective.

Remove and check the drum cartridge for damage. If the problem persists, replace the drum cartridge.

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Muratec F-100, F-150, F-120 manual Print quality problems