Muratec F-150, F-100, F-120 manual Figuring out communications problems, Alarm, LCD error messages

Just in case …

Figuring out communications problems

Occasionally during transmissions, your fax machine will detect a problem with the phone line or will encounter some other trouble in transmission or reception. When it does, it will alert you with an alarm. You can further identify the problem with LCD messages, printed check messages and error reports. In the next few pages, we’ll tell you more about these troubleshooting methods.

Alarm

Your fax machine will sound the alarm tone — a series of short beeps — if it suffers either of these two problems:

•It has trouble transmitting or receiving.

•It runs out of paper.

LCD error messages

What you see on the LCD	What it means/What to do
Reset Document	Your document wasn’t inserted correctly, or the
	fax to which you’re sending can’t handle the doc-
	ument’s page length. Reset the page and try
	again.
Insert Document	There was no document in the document feeder
	when you tried to send a fax or make a copy.
	Place a document in the feeder and try again.
Hang Up Phone	The optional handset is off-hook. Hang it up,
	making sure the upper part of the handset
	presses down on the “hook” button.
Call For Service	The scanner lamp is dim or inoperable. Make
	repeated copies to help evaporate any internal
	moisture. If that doesn’t resolve the problem, call
	your authorized Muratec dealer or Muratec
	Customer Support.

What you see on the LCD	What it means/What to do
Too Many Characters	You attempted to enter too many numbers or
	other characters in the current operation. Press
	CANCEL to delete the extra characters, then try
	again. You may wish to review the operation’s
	appropriate instructions.
Invalid Number	You pressed a key which has no function during
	the current operation.
No Number Stored	You selected an autodialer number for which
	there is no phone number programmed. Either
	choose another autodialer number or dial a
	phone number directly from the numeric keypad.
Communication Error	A communication error disrupted the reception
	or transmission. If you were transmitting, press
	ENTER to clear the error message and then re-try
	the transmission. If you were receiving a fax, try
	to contact the other person and have him/her re-
	try the transmission. (The problem may be
	entirely with his/her machine, phone line, etc.)
Close Scanner Cover	The scanner cover is open. Close it.
Close Top Cover	The printer cover is open. Close it.
Please Remove Paper	A paper jam has occurred. Remove the jammed
	paper (review pages 3.2–3.3 if necessary).
No Report	You requested an activity journal or confirma-
	tion report, but your machine has no record of
	any fax jobs having occurred.
Enter No.(0-99)	You entered a number greater than 99 while
	trying to print a database polling document.
	Your machine can store 100 files, numbered
	0–99, for database polling. Determine the file’s
	correct number and re-enter it.

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