Muratec F-120, F-150, F-100 manual Reports, 3.14

Just in case …

Q:How do I send a fax to an overseas telephone number?

A:Dialing requirements for international calls may vary depending on your local telephone company’s requirements. For most international calls, call 011, then the appropriate country code, city code and phone number. (You may find coun- try and city codes in the front section of your telephone directory.)

Q:Can I transmit if my fax machine runs out of paper?

A:Yes; however, confirmation reports (see page 2.30) aren’t available when you transmit without recording paper in your fax machine.

Q:Can I transmit a document that’s extra long?

A:Yes, if the receiving fax machine is equipped to handle long documents. Many machines have a special setting which allows them to receive documents that exceed the normal length.

Q:Can I transmit a page from a newspaper?

A:No. A newspaper page can jam in your document feeder. First, use a copying machine to make an appropriately sized copy of the material in the newspaper page, then transmit the copy.

Q:Can I transmit a page with correction fluid on it?

A:Yes, if the fluid is completely dry before you begin transmission.

Q:How can I be sure my fax was received?

A:Set your machine to print a confirmation report after each transmission (see page 2.30).

Q:I don’t want to install a dedicated phone line for my fax machine, so I’ve con- nected the machine to a PBX phone system. When I get a fax call, all the phones ring! How do I prevent this?

A:Call your PBX manufacturer or telephone company for assistance. Either may be able to convert one of the PBX lines for use only by your fax machine.

Q:Sometimes when I dial a fax call by using either the (optional) handset or MONITOR/CALL, I don’t hear the fax receiving tones from the other machine. Am I doing something wrong?

A:When this happens, try pressing START (and then hanging up the optional handset if you’re using it), as usual. It’s possible you’re calling an older, non- standard fax machine that doesn’t emit answering tones. Even a few Group 3 faxes (see “Glossary,” page 3.17) on the market sound a sending tone but don’t sound a receiving tone. After you transmit, call the person at the other fax machine to see if he/she got your document.

Q:I inserted a document in the feeder and dialed a fax number, but my machine didn’t transmit the document; instead, “** Auto Redial **” now appears on my LCD. What does this mean?

A:The remote fax machine was busy, so your machine will try the call again, automatically. As long as it hasn’t stored more than 99 delayed commands (counting automatic redials), your machine should still accept commands from you. If it has exceeded this quantity and will accept no more commands, try can- celling one of the delayed commands (see pages 2.21–2.23). If the machine still won’t cooperate, keep cancelling commands until it does.

Q:The specifications (page AI.1) list an average per-page transmission time, but when I transmit a page it can take much longer. Why?

A:We base this specification on transmission of an industry-standard test docu- ment called ITU-TTest Document 1 (sometimes also called the “Slerexe letter”). Fax manufacturers use this method to test transmission speeds. However:

•The pages you send may be darker, or otherwise contain more information, than ITU-TTest Document 1.

•The transmission time measured for test documents doesn’t include hand- shake time — the time during which two fax machines “introduce” themselves to each other and “agree on” the parameters of the call.

•The specification time is based on the use of normal resolution mode. You may be using fine, superfine or grayscale transmission, each of which takes longer than normal mode.

Reports

Q:I called the number 011-555-555-1212,but not all of the digits appear on my transmit confirmation report (TCR). Why didn’t the whole number appear? How can I be sure my document went to the right location?

A:The numbers you enter using the fax keypad are temporarily stored in a mem- ory “buffer”; and it’s only the last part of the phone number that the buffer “remembers.” An easy way to avoid getting incomplete telephone numbers on your printouts is to store your most frequently used numbers as one-touch keys or speed-dial numbers. These autodialer numbers will appear in their entirety on your TCR.

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