System Support Log
Hardware Records
Maintain separate Hardware Logs for the repair service, preventive maintenance, support notes, and updates for system peripherals. For example, use a separate form for each hard drive, peripheral drive, plotter, and printer on the system.
Use another Hardware Log to record support information on all the miscellaneous devices such as terminals, distributed terminal controllers, small printers, and PCs.
This method is useful when you have large systems with many peripherals. Then whenever a peripheral is moved to a different system, the Hardware Log can stay with the equipment.
One Log for the System and Separate Logs for Each Peripheral Category
Maintain one Hardware Log for repair service, preventive maintenance, support notes, and updates that apply only to the CPU and the entire system.
Maintain separate Hardware Logs for system peripherals. Maintain one log for all the hard drives on the system, another for all the printers, and so on. Maintain an additional log for miscellaneous devices such as terminals, small printers, and PCs.
NCR S10XL Hot Plug Server User Guide |
