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System Support Log
Support Services
NCR On-Site
Hardware Support
Services
NCR offers
| Priority Plus | Priority | Next Day |
Coverage | 24 hours | 8 a.m. - 9 | 8 a.m. - 5 |
Hours | 7 days | p.m. | p.m. |
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Response | Best | Best | Next working |
Time* | response; not | response; | day |
| to exceed 4 | not to |
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| hours | exceed 4 |
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Usage | Highly | Urgent | Less critical |
Environment | Critical |
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NCR Support Phone Numbers
*Response time to locations beyond 160 km may be longer.
A list of NCR support telephone numbers is located at the end of this appendix. Enter the NCR support phone numbers that you will use in this section.
Enter Hardware Support | __________________ |
Number |
|
Enter Software Support Number | __________________ |
Enter After Hours Support | __________________ |
Number |
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NCR S10XL Hot Plug Server User Guide |