NCR S10XL manual System Support Log

Appendix E

System Support Log

	Contents
Preface	E-1
Support Services	E-3
System Numbers	E-3
NCR On-Site Hardware Support Services	E-4
NCR Support Phone Numbers	E-4
Placing a Hardware Support Call	E-5
Placing a Software Support Call	E-7
Hardware Records	E-8
Different Types of Logs	E-8
Software Records	E-19
Current System Configuration	E-33
Adapter Board Locations	E-33
System Equipment List	E-33
Hardware Configuration Report	E-33
Preventive Maintenance	E-41
General Customer Preventive Maintenance
Guidelines	E-42
General Customer Preventive Maintenance
Procedures	E-43
Installation Records	E-49
Customer Support Agreement	E-51
List of NCR Support Telephone Numbers	E-53
NCR Faxback System	E-53
United States Support	E-53
Other Areas Support	E-54

NCR S10XL Hot Plug Server User Guide ix