Troubleshooting
When STATUS lamp is off:
Description | Action | ||
message | |||
|
| ||
SMI Timeout | A timeout error occurred | 1. Take one of the following measures to | |
| during system | reboot (reset) the modular server. | |
| management interrupt. | * Issue an OS command. | |
|
| * Press Ctrl + Alt + Del. | |
|
| * Issue a command from Web browser of | |
|
| EXPRESSSCOPE Engine or NEC | |
|
| ESMPRO Manager. | |
|
| 2. Take one of the following measures to power | |
|
| off the modular server and then on. | |
|
| * Power off the modular server from OS, | |
|
| then press the POWER/SLEEP switch to | |
|
| power on. | |
|
| * Press the POWER/SLEEP switch to power | |
|
| off the modular server, then press it again | |
|
| to power on. | |
|
| * Issue a command from Web browser of | |
|
| EXPRESSSCOPE Engine or NEC | |
|
| ESMPRO Manager. | |
|
| 3. Power off the modular server by issuing a | |
|
| command from OS or pressing the | |
|
| POWER/SLEEP switch. Remove the | |
|
| modular server from Module Enclosure, then | |
|
| install it again. Then press the | |
|
| POWER/SLEEP switch to power on the | |
|
| modular server. | |
|
| 4. If the same error persists, contact your | |
|
| service representative. | |
DUMP Request! | DUMP switch was | Wait until OS dump process completes. | |
| pressed. | 1. If the dump process is not complete, take | |
|
| one of the following steps. | |
|
| * Issue a command from OS. | |
|
| * Press Ctrl + Alt + Del. | |
|
| * Issue a command from Web browser of | |
|
| EXPRESSSCOPE Engine or NEC | |
|
| ESMPRO Manager. | |
|
| 2. Take one of the following measures to power | |
|
| off the modular server and then on. | |
|
| * Power off the modular server from OS, | |
|
| then press the POWER/SLEEP switch to | |
|
| power on. | |
|
| * Press the POWER/SLEEP switch to power | |
|
| off the modular server, then press it again | |
|
| to power on. | |
|
| * Issue a command from Web browser of | |
|
| EXPRESSSCOPE Engine or NEC | |
|
| ESMPRO Manager. | |
|
| 3. If the same error persists, contact your | |
|
| service representative. |