Troubleshooting 7-15

Messages displayed on lower line

When STATUS lamp is off:

On-screen

Description

Action

message

 

 

SMI Timeout

A timeout error occurred

1. Take one of the following measures to

 

during system

reboot (reset) the modular server.

 

management interrupt.

* Issue an OS command.

 

 

* Press Ctrl + Alt + Del.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

2. Take one of the following measures to power

 

 

off the modular server and then on.

 

 

* Power off the modular server from OS,

 

 

then press the POWER/SLEEP switch to

 

 

power on.

 

 

* Press the POWER/SLEEP switch to power

 

 

off the modular server, then press it again

 

 

to power on.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

3. Power off the modular server by issuing a

 

 

command from OS or pressing the

 

 

POWER/SLEEP switch. Remove the

 

 

modular server from Module Enclosure, then

 

 

install it again. Then press the

 

 

POWER/SLEEP switch to power on the

 

 

modular server.

 

 

4. If the same error persists, contact your

 

 

service representative.

DUMP Request!

DUMP switch was

Wait until OS dump process completes.

 

pressed.

1. If the dump process is not complete, take

 

 

one of the following steps.

 

 

* Issue a command from OS.

 

 

* Press Ctrl + Alt + Del.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

2. Take one of the following measures to power

 

 

off the modular server and then on.

 

 

* Power off the modular server from OS,

 

 

then press the POWER/SLEEP switch to

 

 

power on.

 

 

* Press the POWER/SLEEP switch to power

 

 

off the modular server, then press it again

 

 

to power on.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

3. If the same error persists, contact your

 

 

service representative.