Troubleshooting 7-31

Fail to access to the DVD/CD-ROM:

‰Is the DVD/CD-ROM properly set in the optical disk drive tray?

→Take the DVD/CD-ROM disk out of the tray, and set it again with its label side upward.

‰Is there any soil or crack on DVD/CD-ROM disk?

→Make sure there is no soil due to fingerprint or others on the disk surface. Also make sure that there is no crack on the disk surface. Clean the disk surface if it is soiled. If read-out still fails, set another disk of which data has been successfully read out to check if the drive can read the disk.

‰Is the DVD/CD-ROM disk in closed status?

→Close the session or set the disk in closed status, and try to read again.

The system does not restart automatically when an error occurs, though the system is adjusted to automatic restarting:

→When the system does not restart automatically, restart it manually.

Cannot turn the power OFF at the blue screen:

→If you want to turn off the power at the blue screen, execute forced shutdown (forced shutdown: continue to press POWER/SLEEP switch for 4 seconds). The power will not be turned off if you press the switch for less than 3 seconds.

The modular server is not found on the network:

‰Is the LAN cable connected?

→Make sure the LAN cable is properly connected. Also make sure that the LAN cable to use conforms to the network interface standard.

‰Have the protocol and service already configured?

→Install the distinctive network driver for the modular server. Make sure that the protocol, such as TCP/IP, and services are properly specified.

‰Is the transfer speed correct?

→The internal LAN controller can accept the link speed of 1Gbps, 100Mbps, or 10Mbps. You can select a link speed from OS, however, do not use [Auto Detect] feature. Specify the "Link Speed & Duplex" value the same as the value specified for HUB. If you use the Wake On LAN feature, specify [Auto] for "Link Speed & Duplex".