7-16 Troubleshooting

On-screen

Description

Action

message

 

 

WDT Timeout

Watchdog timer timeout

1. Take one of the following measures to

 

error occurred.

reboot (reset) the modular server.

 

 

* Issue an OS command.

 

 

* Press Ctrl + Alt + Del.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

2. Take one of the following measures to power

 

 

off the modular server and then on.

 

 

* Power off the modular server from OS,

 

 

then press the POWER/SLEEP switch to

 

 

power on.

 

 

* Press the POWER/SLEEP switch to power

 

 

off the modular server, then press it again

 

 

to power on.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

3. Power off the modular server by issuing a

 

 

command from OS or pressing the

 

 

POWER/SLEEP switch. Remove the

 

 

modular server from Module Enclosure, then

 

 

install it again. Then press the

 

 

POWER/SLEEP switch to power on the

 

 

modular server.

 

 

4. If the same error persists, contact your

 

 

service representative.

Processor T-Trip

Forced power-off

1. Take one of the following measures to power

 

occurred due to a thermal

on the modular server and then on.

 

error in processor.

* Press the POWER/SLEEP switch to power

 

 

on.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

2. Check if fans in Module Enclosure work

 

 

normally.

 

 

3. Refer to the User’s Guide of the Module

 

 

Enclosure to make sure that the sufficient

 

 

number of fans are installed in correct

 

 

locations.

 

 

4. Check if the fans and modular servers are

 

 

installed in correct locations.

 

 

5. Check if the ambient temperature of

 

 

installation location satisfies the operation

 

 

guarantee condition.

 

 

6. If the same error persists, contact your

 

 

service representative.