7-30 Troubleshooting

Fail to access the hard disk drive:

‰Is the hard disk drive applicable to the modular server?

→Operation of any device that is not authorized by NEC is not guaranteed.

‰Is the hard disk drive properly installed?

→Check if the hard disk drive is properly connected to the internal SAS/SATA cable connector.

Fail to start the OS:

‰Is the BIOS configuration correct?

→Run the BIOS SETUP utility to change the boot order (see Chapter 4). <Menus to check: [Boot]>

‰Is a floppy disk in the floppy disk drive?

→Take out the floppy disk and restart the modular server.

A message "Floppy disk is not ready" appears even the floppy disk has been inserted in the external USB floppy disk drive.

A message "Floppy disk is write-protected" appears even the floppy disk in the USB floppy disk drive is not write-protected.

‰It is not a failure.

→ Retry several times.

Inserted the correct DVD/CD-ROM but the message like the following is displayed:

The DVD/CD-ROM is not inserted or the

wrong DVD/CD-ROM is inserted.

Please insert the correct DVD/CD-ROM.

OK

‰Is the data side of the DVD/CD-ROM dirty or damaged?

→Take the DVD/CD-ROM out of the optical disk drive, make sure that it is not dirty or damaged, set it back again and click [OK].