7-18 Troubleshooting

On-screen

Description

Action

message

 

 

BB Temp2 Alm 02

A low temperature alarm

1. Check if fans in Module Enclosure work

 

is detected in base board.

normally.

BB Temp2 Alm 09

A high temperature alarm

2. Refer to the User’s Guide of the Module

 

is detected in base board.

Enclosure to make sure that the sufficient

BB Temp1 Alm 02

A low temperature alarm

number of fans are installed in correct

 

is detected in base board.

locations.

BB Temp1 Alm 09

A high temperature alarm

3. Check if the fans and modular servers are

 

is detected in base board.

installed in correct locations.

 

 

4. Check if the ambient temperature of

 

 

installation location satisfies the operation

 

 

guarantee condition.

 

 

5. Take one of the following measures to

 

 

reboot (reset) the modular server.

 

 

* Issue an OS command.

 

 

* Press Ctrl + Alt + Del.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

6. Take one of the following measures to power

 

 

off the modular server and then on.

 

 

* Power off the modular server from OS,

 

 

then press the POWER/SLEEP switch to

 

 

power on.

 

 

* Press the POWER/SLEEP switch to power

 

 

off the modular server, then press it again

 

 

to power on.

 

 

* Issue a command from Web browser of

 

 

EXPRESSSCOPE Engine or NEC

 

 

ESMPRO Manager.

 

 

7. Power off the modular server by issuing an

 

 

OS command or press the POWER/SLEEP

 

 

switch. Take the modular server out of the

 

 

Module Enclosure, and install it again. Then,

 

 

press the POWER/SLEEP switch to turn on

 

 

the modular server.

 

 

8. If the same error persists, contact your

 

 

service representative.