Troubleshooting
SOLVING PROBLEMS
When the system fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair.
If the system still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your service representative.
Modular Server
Fail to
Is the proper power supplied to the system?
→Use the power cord shipped with the Module Enclosure. In addition, make sure that the outer cover of the power cord is not broken and the cord at the plug is not bent.
→Make sure that the DC output switch on EcoPowerGateway is set to ON.
→Make sure that the modular server is installed correctly.
The BIOS SETUP utility of modular server allows you to set the feature for power link with the Module Enclosure.
<Menus to check:
Does the EcoPowerGateway contain the required number of power units?
→Refer to the User's Guide of EcoPowerGateway for the required number of power units.
Does the Module Enclosure contain the required number of fans in proper location?
→Refer to the User's Guide of Module Enclosure for the required number of fans and their installation locations.
Did you turn on the power of Module Enclosure within 5 seconds after AC power is supplied to the modular server?
→Initialization of BMC takes about 5 seconds after AC power is supplied to the modular server. After installing the modular server to Module Enclosure, wait for about 5 seconds or longer, then turn on the power of Module Enclosure by using the POWER/SLEEP switch.
The remote
Is the system shut down forcibly?
→After the forced shutdown (or pressing the POWER/SLEEP switch on the modular server for 4 seconds or longer brings the power of the modular server to be turned off forcibly), Wake On LAN does not work. Restart the modular server, perform the normal shutdown processing.