7-42 Troubleshooting

RESETTING THE MODULAR SERVER

This section describes how to reset the modular server when the modular server halts or when you want to restore the factory-set BIOS configuration.

IMPORTANT: Resetting the modular server clears the DIMM memory and the data in process. To reset the modular server when it is not frozen, make sure that no processing is in progress.

Software Reset

If the modular server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the modular server.

FORCED SHUTDOWN

Use this function when an OS command does not shutdown the modular server, the POWER/SLEEP switch does not turn off the modular server, or resetting does not work.

Press and hold the POWER/SLEEP switch on the modular server for at least four seconds. The power is forcibly turned off. To turn on the power back again, wait for approximately 5 seconds after turning off the power.

POWER/SLEEP switch

IMPORTANT: If the remote power-on feature is used, cycle the power once to load the OS, and turn off the power again in the normal way.