Troubleshooting
About
This document contains solutions to problems that one might encounter when installing or operating the MinIT 6000. To connect to the host, you must know the IP Address of your AS/400 and be on the same network as your AS/400.
1. MinIT6000 Configuration Problems
These are problems that can occur during the initial configuration.
Problem 1.1
The light on the MinIT 6000 is orange.
Solution
Push the light to turn the power on.
Problem 1.2
The MinIT 6000 is stuck in Kiosk mode, how do you get out of it?
Solution
1.Ctl Alt Up takes you back to the Terminal Properties window.
2.
3.Select Desktop Shell Mode.
4.Click OK (twice).
Problem 1.3
After restarting it goes to a blank screen. The light on the front is green. In the taskbar on the lower right, there is a red X through the network symbol.
Cause
You do not have a network connection.
Solution
Check the network cables. There should be an orange light at the network connection of the MinIT 6000. Try plugging a known good device on to the same network cable. If it works, then you can be certain that the network cable is good and that the MinIT 6000 hardware is likely bad.
Problem 1.4
The light on the MinIT 6000 is green. The host session is black, with no cursor.
Cause
This could happen if your IP address is wrong. You must be on the same virtual network or have a Gateway to the AS/400.
Solution
1.Click on the Start button in the lower left and select Settings then Control Panel.
2.
3.Verify your TCP/IP information by clicking on the Client IP Address button.
