10. Help
84 For Fax Advantage assistance, call 1-800-435-7329.
10.3.3 Cordless handset
The ink film runs out
quickly.
LEven if there are only a few sentences, every page that comes out
of the machine is considered a full page.
LTurn OFF the following features:
–confirmation report: feature #04 on page 69.
–journal report: feature #22 on page 70.
–Caller ID list: feature #26 on page 71.
The unit beeps. LRecording paper/ink film has run out. Press {STOP} to stop the
beeps and install paper/ink film.
Whenever I try to retrieve
my voice mail messages, I
am interrupted by the fax
tone.
LYou are probably entering {*}{#}{9}. This is the default setting
for the fax activation code. If you use a voice mail service, turn the
fax activation feature OFF or reprogram the activation code
(feature #41 on page 72).
The speakerphone is not
working.
LUse the speakerphone in a quiet room.
LIf you have difficulty hearing the other party, adjust the volume.
I cannot page the handset
or base unit.
LThe handset is too far from the base unit.
The unit does not display
the caller’s name and/or
telephone number.
LYou need to subscribe to a Caller ID service.
LOther telephone equipment may be interfering with your phone.
Disconnect it and try again.
LOther electrical appliances connected to the same outlet may be
interfering with the Caller ID information.
LTelephone line noise may be affecting the Caller ID information.
LThe caller requested not to send his/her information (page 39).
LIf a call is being transferred to you, the caller information will not be
displayed.
The Caller ID list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned OFF. Turn it ON
and try again (page 42).
The display exits the
Caller ID List while
viewing caller
information.
LDo not pause for over 1 minute on the handset or 3 minutes on the
base unit while searching.
Problem Cause & Solution
The handset does not
work.
LMake sure that the battery is installed correctly (page 17).
LFully charge the battery (page 20).
LClean the charge contacts and charge again (page 20).
LUnplug the base unit’s power cord to reset. Plug in, and try again.
LRe-install the battery (page 17) and fully charge it.
The handset does not
ring.
LThe ringer volume is set to OFF. Adjust it (page 27).
The display shows “No
link to base. Move
closer to base, try
again.” and an alarm
tone sounds.
LThe handset is too far from the base unit.
Move closer and try again.
LPlug in the base unit’s power cord.
LRaise the base unit antenna.
LThe handset may have lost communication with the base unit.
Register the handset again (page 78).
Problem Cause & Solution
FPG379-PFQX2138ZA-en.book Page 84 Wednesday, January 12, 2005 4:49 PM