| 10. Help |
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Problem | Cause & Solution |
Static, sound cuts in/out, | L Move the handset and the base unit away from other electrical |
fades. Interference from | appliances. |
other electrical units. | L Move closer to the base unit. |
| L Raise the base unit antenna. |
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While programming, the | L To answer a call, press {TALK} or |
handset starts to ring. | the beginning after hanging up. |
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I cannot redial by | L If the last number dialed was more than 48 digits long, the number |
pressing {REDIAL}. | will not be redialed correctly. |
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“Recharge battery” is | L Fully charge the battery (page 20). |
displayed, 68879 flashes |
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or the handset beeps |
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intermittently. |
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“Charge for 6h” and | L The battery has been discharged. Fully charge the battery (page |
68889 are displayed and | 20). |
the handset does not |
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work. |
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I charged the battery fully, | L Clean the charge contacts and charge again (page 20). |
but “Recharge battery” | L The battery may need to be replaced (page 17). If you install a new |
is still displayed and/or | battery, fully charge it (page 20). |
68879 continues to flash, |
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or “Charge for 6h” and |
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68889 are displayed. |
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The [CHARGE] indicator | L This is normal. |
does not go out after the |
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battery has been charged. |
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I cannot receive | L You must set remote fax activation to ON (feature #41 on page 72) |
documents by pressing | beforehand. |
{*}{#}{9} on the | L Press {*}{#}{9} firmly. |
handset. | L The memory is full of received documents due to a lack of |
| recording paper or a recording paper jam. Install paper or clear the |
| jammed paper. |
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The handset display is | L Fully charge the battery (page 20). |
blank. |
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I cannot have a | L Make sure that an optional headset is connected properly (page |
conversation using the | 18). |
headset. | L If |
| switch to the headset. |
I cannot program items. | L Programming is not possible while the handset and/or base unit is |
| being used. |
| L Do not pause for over 1 minute while programming. |
| L Move closer to the base unit. |
| L While another user is listening to messages or the telephone |
| answering machine is answering a call, you cannot program. Try |
| again later. |
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For Fax Advantage assistance, call | 85 |
