Panasonic KX-FPG378, KX-FPG379 - page 87

10. Help

85

For Fax Advantage assistance, call 1-800-435-7329.

Static, sound cuts in/out,

fades. Interference from

other electrical units.

LMove the handset and the base unit away from other electrical

appliances.

LMove closer to the base unit.

LRaise the base unit antenna.

While programming, the

handset starts to ring.

LTo answer a call, press {TALK} or {SP-PHONE}. Start again from

the beginning after hanging up.

I cannot redial by

pressing {REDIAL}.

LIf the last number dialed was more than 48 digits long, the number

will not be redialed correctly.

“Recharge battery” is

displayed, 68879 flashes

or the handset beeps

intermittently.

LFully charge the battery (page 20).

“Charge for 6h” and

68889 are displayed and

the handset does not

work.

LThe battery has been discharged. Fully charge the battery (page

20).

I charged the battery fully,

but “Recharge battery”

is still displayed and/or

68879 continues to flash,

or “Charge for 6h” and

68889 are displayed.

LClean the charge contacts and charge again (page 20).

LThe battery may need to be replaced (page 17). If you install a new

battery, fully charge it (page 20).

The [CHARGE] indicator

does not go out after the

battery has been charged.

LThis is normal.

I cannot receive

documents by pressing

{*}{#}{9} on the

handset.

LYou must set remote fax activation to ON (feature #41 on page 72)

beforehand.

LPress {*}{#}{9} firmly.

LThe memory is full of received documents due to a lack of

recording paper or a recording paper jam. Install paper or clear the

jammed paper.

The handset display is

blank.

LFully charge the battery (page 20).

I cannot have a

conversation using the

headset.

LMake sure that an optional headset is connected properly (page

18).

LIf “SP-phone” is displayed on the handset, press {TALK} to

switch to the headset.

I cannot program items. LProgramming is not possible while the handset and/or base unit is

being used.

LDo not pause for over 1 minute while programming.

LMove closer to the base unit.

LWhile another user is listening to messages or the telephone

answering machine is answering a call, you cannot program. Try

again later.

Problem Cause & Solution

FPG379-PFQX2138ZA-en.book Page 85 Wednesday, January 12, 2005 4:49 PM

Contents

Main 2.4 GHz Cordless Phone System with FAX and Copier Operating Instructions FPG379-PFQX2138ZA-en.PDF Page 1 Wednesday, January 12, 2005 4:49 PM 1-800-HELP-FAX (1-800-435-7329) consumer_fax@us.panasonic.com www.panasonic.com Page Location of controls Page 3 Important safety instructions SAVE THESE INSTRUCTIONS CAUTION: 4 WARNING: For best performance Table of Contents 6 1. Introduction and Installation Accessories Finding the Controls Installation (Base Unit) Installation (Handset) 8. Programmable Features 9. Option 10.Help 11.General Information 12.Index 1.1 Included accessories L j No need to install when using letter or legal paper. 9 1.2 Accessory information To place an order online (for customers in the U.S.A. ONLY) To place an order by fax (replacement film and battery only) To place an order by telephone (replacement film and battery only) 1.3 Description of base unit buttons 1.4 Description of handset buttons A B C D Page 1.5 Overview 1.5.1 Base unit 1.5.2 Handset 1.6 Ink film 1.6.1 Installing the ink film Page 15 1.6.2 Replacing the ink film 1 2 1.7 Paper tray To use A4 size paper 1.8 Recording paper 17 1.9 Battery installation 2 1 1.10 Battery replacement 1 1.11 Belt clip 1.12 Headset (optional) 2.1 Connections 2.1.1 Base unit Using surge protectors If you use this unit with a computer or subscribe to an xDSL service 20 2.2 Battery charge Battery strength Battery life Recharge 2.3 Selecting the way to use your fax machine 22 2.4 Case 1: TAM/FAX (Telephone Answering Machine/Fax) {STOP} 2.4.1 Your situation 2.4.2 How to setup 2 2.5 Case 2: Distinctive Ring (1 phone line with 2 or more phone numbers) {STOP} {SET}{MENU} 2.5.1 Your situation 2.5.2 How to setup 2.6 Case 3: TEL ONLY 2.6.1 Your situation 2.6.2 How to setup 2 4 Page 2.7 Case 4: FAX ONLY 2.7.1 Your situation 2.7.2 How to setup 2.7.3 How faxes are received 27 2.8 Base unit help function {HELP} 1 2 2.9 Adjusting handset volume Ringer volume volume Ringer volume To turn the ringer OFF Ringer tone Speaker volume 2.11 Date and time 2 4 5 7 2.12 Your logo To select characters with the dial keypad 2 4 6 31 {SET}{MENU}{FLASH/CALL WAIT} 2 4 6 3.1 Making phone calls 2 3.1.1 With the handset 1 2 3 To mute your conversation 3.1.2 With the base unit {MUTE} {REDIAL/PAUSE} {MIC} 1 2 3.2 Answering phone calls 3.2.1 With the handset 1 2 Auto talk feature (Handset) 3.3 Storing names and telephone numbers into the phone book To select characters with the dial keypad 3.3.1 With the handset 1 2 3 3.4 Making a phone call using the phone book 3.4.1 With the handset 1 2 3 4 To search for a name by initial 3.5 Editing a stored item 3.5.1 With the handset 3.5.2 With the base unit 3.6 Erasing a stored item 3.6.1 With the handset 3.6.2 With the base unit 3.7 Copying phone book items from the base unit to the handset 3.7.1 Copying one phone book item 3.8 Caller ID service 3.8.1 How Caller ID is displayed To confirm caller information using the Caller ID list (Base unit only) 40 Call Waiting Caller ID feature 3.9 Viewing and calling back using caller information 3.9.1 With the handset 1 2 3 3.9.2 With the base unit 1 2 3 To change the way caller information is displayed What , means 3.10 Caller ID number auto edit feature 3.10.1 Turning ON the Caller ID number auto edit feature 2 3 4 5 2 3 3.11 Erasing caller information 3.11.1 Erasing all caller information 3.11.2 Erasing specific caller information 44 3.12 Storing caller information into the phone book 3.12.1 Into the handset 1 2 3 3.13 Intercom 3.13.1 Making intercom calls 1 2 3 46 2 3 47 4.1 Sending a fax manually {HELP} 1 2 3 4.2 Documents you can send 4.3 Sending a fax using the phone book 4.4 Broadcast transmission 4.4.1 Programming items into the broadcast memory 4.4.2 Adding a new item into the broadcast memory 50 4.4.3 Erasing a stored item from the broadcast memory 1 2 3 4 5 7 8 4.5 Receiving a fax manually Auto answe r OFF 4.5.1 Activating TEL mode How to receive phone calls and faxes with the base unit How to receive calls and faxes with the handset To stop receiving 4.6 Receiving a fax automatically Auto answer ON 4.6.1 Activating TAM/FAX mode (Telephone Answering Machine/Fax mode) 1 2 53 4.6.2 Activating FAX ONLY mode 1 2 How faxes are received 54 4.7 Junk fax prohibitor (preventing fax reception from undesired callers) 4.7.1 Activating the junk fax prohibitor 1 2 3 5 5.1 Distinctive Ring service from your phone company 5.2 Using two or more phone numbers on a single telephone line 5.2.1 Activating the Distinctive Ring feature 2 3 5 5.4 Programming the ring pattern assigned for fax 6. Copy 57 6.1 Making a copy 1 2 3 4 6. Copy 58 To collate multiple copies 59 7.1 Recording your greeting message 1 2 4 5 7.2 Listening to recorded messages using the base unit 7.2.1 To play back messages {A}{B}{<}{>} To repeat a message To skip a message 7.3 Listening to recorded messages using the handset (Remote operation) 7.3.1 To play back messages 2 3 To repeat a message 7.4 Leaving a message for others or yourself 1 2 3 4 63 7.5 Operating from a remote location 7.5.1 Summary of remote operation 1 2 3 4 7.5.2 Remote operation using remote commands Turning message transfer ON or OFF Turning pager call ON or OFF Recording a marker message To turn ON the AUTO ANSWER mode 7.6 Transferring recorded messages to another telephone 7.6.1 How this feature works 1 2 3 Page 67 8.1 Base unit programming 2 3 5 8.2 Direct command chart for base unit Page 8.3 Basic features 8.4 Advanced features Page Page Page 74 8.5 Handset programming 2 3 4 5 8.6 Direct command chart for handset Page 8.7 Programming features {1}{1} Changing the ringer volume {1}{2} Setting ringer tone for outside calls {2} Playing back messages {5} Setting voice enhancer feature {0}{6}{1} Changing the ring setting in TAM/FAX mode {0}{6}{2} Changing the maximum recording time for incoming messages {0}{6}{3} Setting remote operation code {0}{8} Changing the display language {0}{#} Setting the message alert 9.1 Re-registering the handset 1 2 10.1 Error messages Reports 10.2 Error messages Display 10.2.1 Base unit 80 10.2.2 Handset 82 10.3 When a function does not work, check here 10.3.1 Initial settings 10.3.2 General 10.3.3 Cordless handset 84 Page 86 10.3.4 Fax sending 10.3.5 Fax receiving 10.3.6 Copying 88 10.3.7 Answering machine ABC 10.3.8 If a power failure occurs 10.4 Recording paper jams 10.4.1 When the recording paper has jammed in the unit Page 10.4.2 When the recording paper was not fed into the unit properly 10.5 Document jams sending 10.6 Document feeder/scanner glass cleaning 10.7 Thermal head cleaning Page 95 11.1 Reference lists and reports (Base unit only) 1 2 3 4 11.2 Technical data about this product 11.2.1 Base unit Recording paper specifications Note for recording paper: 11.2.2 Handset 11.3 FCC and Other Information CAUTION: NOTE: FCC RF Exposure Warning: 11.4 Limited Warranty Panasonic Facsimile Product Limited Warranty FAX categories Parts Labor Laser Facsimile Thermal Transfer Facsimile 6 Months 1 (one) Year 6 Months 1 (one) Year Page 11.5 Customer Services directory Customer Services Directory Service in Puerto Rico http://www.pasc.panasonic.com npcparts@us.panasonic.com 12.1 Index I # A B 12. Index 104 J K L M Page Page Page PFQX2138ZA Free peace of mind, direct from Panasonic NO EXTRA COST P DVANTAGE A