10. Help
79
For Fax Advantage assistance, call 1-800-435-7329.
10Help10For Fax Advantage assistance, call 1-800-435-7329.Error Messages
10.1 Error messages Reports
If a problem occurs during fax transmission or
reception, one of the following messages will be
printed on the sending and journal reports (page
48).
COMMUNICATION ERROR
(Code: 40-42, 46-72, FF)
LA transmission or reception error occurred.
Try again or check with the other party.
COMMUNICATION ERROR
(Code: 43, 44)
LA line problem occurred. Connect the
telephone line cord to a different jack and try
again.
LAn overseas transmission error occurred. Try
using the overseas mode (feature #23 on
page 70).
DOCUMENT JAMMED
LThe document is jammed. Remove the
jammed document (page 91).
ERROR-NOT YOUR UNIT
(Code: 54, 59, 70)
LA transmission or reception error occurred
because of a problem with the other partys
fax machine. Check with the other party.
JUNK FAX PROH. REJECT
LThe junk fax prohibitor feature of this unit
rejected fax reception.
MEMORY FULL
LThe memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 16)
or clear the jammed paper (page 89).
NO DOCUMENT
LThe document was not fed into the unit
properly. Re-insert the document and try
again.
OTHER FAX NOT RESPONDING
LThe other partys fax machine is busy or has
run out of recording paper. Try again.
LThe other partys fax machine rang too many
times. Send the fax manually (page 47).
LThe other partys machine is not a fax
machine. Check with the other party.
LThe number you dialed is not in service.
PRESSED THE STOP KEY
L{STOP} was pressed, and fax transmission
or reception was canceled.
OK
LFax transmission or reception was
successful.
10.2 Error messages Display
If the unit detects a problem, one or more of the
following messages will appear on the display.

10.2.1 Base unit

—————————————————————
BUSY
LThe handset you tried to copy phone book
items to is in use.
—————————————————————
CALL SERVICE
LThere is something wrong with the unit.
Contact our service personnel.
—————————————————————
CHECK DOCUMENT
LThe document was not fed into the unit
properly. Re-insert the document. If
misfeeding occurs frequently, clean the
document feeder rollers (page 92) and try
again.
LAttempted to send a document longer than
600 mm (235/8"). Press {STOP} to remove
the document. Divide the document into two
or more sheets, and try again.
—————————————————————
CHECK MEMORY
LThe base unit memory (telephone numbers,
parameters, etc.) has been erased. Re-
program.
—————————————————————
CHECK PAPER
LThe recording paper is not installed or the
unit has run out of paper. Install paper and
press {START} to clear the message.
LThe recording paper was not fed into the unit
properly (page 91). Reinstall paper (page 16)
and press {START} to clear the message.
LThe recording paper has jammed near the
recording paper entrance. Clear the jammed
paper (page 89) and press {START} to clear
the message.
FPG379-PFQX2138ZA-en.book Page 79 Wednesday, January 12, 2005 4:49 PM