A. Troubleshooting
| Table | |
Modem ± DTE Connection | ||
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Symptom | Action | |
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Modem does not accept | Verify that the cable between the Async port of | |
or echo back AT | the DTE and the modem is a standard | |
commands | ||
| (Null modem cables, also known as crossover | |
| cables, do not work in this application.) | |
| Reload the Async Dial factory configuration |
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| |
| area to guarantee that all configuration options |
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| are returned to their proper setting. Refer to |
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| the Recovering AT Commands section in |
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| Chapter 2. |
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| Make sure that all AT commands are |
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| terminated with a carriage return. |
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| Verify that the DTE has a valid character |
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| format. Valid format consists of 8 data bits with |
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| no parity or 7 data bits with even, odd, mark or |
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| space parity. |
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| Verify that the DTE's data rate is set to a level |
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| supported by the modem (115,200 bps± |
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| 300 bps). |
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| If using a PC, verify that the modem is |
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| attached to the correct communications port. |
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August 1998 |