A. Troubleshooting

 

Table A-2

Modem ± DTE Connection

 

 

 

Symptom

Action

 

 

 

Modem does not accept

Verify that the cable between the Async port of

or echo back AT

the DTE and the modem is a standard

commands

EIA-232 cable. If the cable is bad, replace it.

 

(Null modem cables, also known as crossover

 

cables, do not work in this application.)

 

Reload the Async Dial factory configuration

 

 

 

 

area to guarantee that all configuration options

 

 

are returned to their proper setting. Refer to

 

 

the Recovering AT Commands section in

 

 

Chapter 2.

 

 

 

 

 

Make sure that all AT commands are

 

 

terminated with a carriage return.

 

 

 

 

 

Verify that the DTE has a valid character

 

 

format. Valid format consists of 8 data bits with

 

 

no parity or 7 data bits with even, odd, mark or

 

 

space parity.

 

 

 

 

 

Verify that the DTE's data rate is set to a level

 

 

supported by the modem (115,200 bps±

 

 

300 bps).

 

 

If using a PC, verify that the modem is

 

 

attached to the correct communications port.

 

 

 

 

3830-A2-GB91-30

August 1998

A-3

Page 89
Image 89
Paradyne 3830 manual Table A-2, Modem ± DTE Connection