COMSPHERE 3800 Series Modems ± Model 3830

 

Table A-1

 

Modem Health

 

 

 

Symptom

Action

 

 

 

Modem did not pass

Contact your customer service representative.

power-up self-test

 

 

 

 

 

Power LED does

Make sure the modem's ON/Off switch is in

not light

the ON position.

 

Make sure the ac power transformer is

 

connected to the ac power receptacle.

 

 

 

 

If the Power LED does not operate, contact

 

your customer service representative.

 

 

 

A problem is suspected

Perform a self-test using the AT&T9

after the power-up

command.

self-test

Perform a local analog loopback with a Pattern

 

 

test. If the modem consistently registers

 

errors, contact your customer service

 

 

 

 

representative.

 

 

If the modem passes the above tests and a

 

 

problem still exists, then the problem is likely

 

 

not with your modem.

 

 

 

 

A-2

August 1998

3830-A2-GB91-30

Page 88
Image 88
Paradyne 3830 manual Table A-1, Modem Health, Symptom Action