Pitney Bowes DA700, DA750 manual Address Printing is not Sharp, Problem Address Smudging

6 • Troubleshooting

Print Quality Problems (continued)

Problem	Address Printing is not Sharp
Reason:	Incorrect media thickness knob setting. Also,
	unsuitable material.
Solution:	Check whether envelope thickness knob is ad-
	justed too high (page 3-18).
	Print quality is less sharp when using Tyvek,
	recycled or glossy media.

Problem	Address Smudging
Reason:	Incorrect media thickness knob setting. Also,
	ink may not dry on very high gloss material.
Solution:	Check whether media thickness knob is adjust-
	ed too low (page 3-18).
	Try using less glossy material.
	Check exit rollers.

Problem	Unwanted Bolding
Reason:	Escape sequence turning on bold or bold selec-
	tion in printer’s menu options is set to bold.
Solution:	Turn off bolding in software and/or turn bold
	selection in printer menu OFF. See Appendix A
	for instructions. If problem still exists, call Pitney
	Bowes for service.

6-4 SV61027 Rev. D