Pitney Bowes DA750, DA700 Print Quality Problems Interface Problems, Problem Addresses Walking

Troubleshooting • 6

Print Quality Problems (continued)

Interface Problems

Problem	Addresses “Walking”
Reason:	Incorrect Address Setup.
Solution:	Count carriage returns and line feeds and
	adjust Lines Per Address to the same number.
Reason:	Address Termination should be Form Feed.
Solution:	Set Address Setup for 8 lines.
	Check Line Termination: Typical, CR=CR;
	LF=LF. Other choices, (CR=CR+LF;LF=LF),
	(CR=CR;LF=CR+LF), (CR=CR+LF;LF=CR+LF)

Problem	No Communications; Printer Does Not
	Respond
Reason:	Incorrect print driver, bad parallel or serial ca-
	ble, bad printer controller board.
Solution:	Use DA700/DA750 print driver; replace parallel
	or serial cable. Make sure cable connections
	are tight. If the problem still persists, call Pitney
	Bowes for service.
	Clear memory (see page A-17).
	Cycle power.

Motor Problems Problem Motor Turning but No Feed Roller Movement

Reason: Mechanical problem.

Solution: Call Pitney Bowes for Service.

SV61027 Rev. D 6-5