Troubleshooting • 6

Barcode

Problems (continued)

Other Problems

Problem

Address Too High

Reason:

Address field is within 1/10” of the top edge of

 

the media, or material may be jamming.

Solution:

Move address field down to DMM specifica-

 

tions, or correct the jamming.

Problem

Barcode Fails MERLIN Standards at USPS

Reason:

Mail does not meet barcode, address place-

 

ment, or other acceptance tests of MERLIN

 

(Mail Evaluation Readability Look-up Instru-

 

ment) at USPS.

Solution:

For more info on MERLIN, go to PB.com. Select

 

Support, click on Search the Support Knowl-

 

edge base, then search the database for MER-

 

LIN.

Problem

Paper Out or Paper Jam

Reason:

Input area is empty.

Solution:

Refill the input area.

Reason:

H-Block separators not adjusted correctly.

Solution:

Adjust the H-Blocks to the thickness of the ma-

 

terial you’re running. See page 3-7.

Reason:

Paper jam obstructing paper path.

Solution:

Clear obstructed path.

Reason:

Dirty paper feed sensor.

Solution:

Clean sensor with compressed air. See page

 

5-3.

SV61027 Rev. D

6-7

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Image 83
Pitney Bowes DA750, DA700 manual Barcode Problems Other Problems, Problem Address Too High, Problem Paper Out or Paper Jam
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