Pitney Bowes DA750, DA700 manual Problem Multifeed Feeds Doubles or Skewing, Problem No Print

Troubleshooting • 6

Print Quality Problems

Problem	Multifeed (Feeds Doubles) or Skewing
Reason:	Separators (H-blocks) not set correctly. Also
	feed fence set incorrectly.
Solution:	Adjust H-blocks to thickness of material. See
	page 3-10. Check feed fence position. See page
	3-16.
Reason:	Envelope thickness knob set too thick.
Solution:	Reduce setting.

Problem	No Print
Reason:	Ink cartridge problem.
Solution:	Purge ink cartridge (see page A-24).
	Clean cartridge jets with soft cotton
	cloth and water (in line with color as
	shown).
	Change to a new cartridge.

Problem	Gray or Light Print - Black Ink Off Color or
	Low Intensity - Color Ink (DA750 only)
Reason:	Ink supply is low, or media thickness knob is set
	too high.
Solution:	Check adjustment of the media thickness knob
	(page 3-18). If this fails to correct the problem,
	replace ink cartridge (pages 2-12, 2-13).

SV61027 Rev. D 6-3