Pitney Bowes DA700, DA750 manual Shuttle Jam, Problem Memory Card Error, Problem Out of Memory

6 • Troubleshooting

Other Problems (continued)

Problem	Shuttle Jam
Reason:	Envelope thickness knob is set too low for mate-
	rial.
Solution:	Open the print area door assembly of the print-
	er, and adjust the media thickness knob. See
	page 3-18.
Reason:	Lower rail shaft dirty.
Solution:	Wipe lower rail shaft clean. DO NOT OIL!

Problem	Memory Card Error
Reason:	The card was removed while the printer was
	reading it.
Solution:	Do not remove the card while the printer is in
	use. If the card has been removed, turn the
	printer off, re-insert the card, and then turn the
	printer on again.

Problem	Out of Memory
Reason:	The printer can run out of memory when down-
	loading fonts or graphics.
Solution:	This generally means you’re trying to use a
	graphic (artwork) that’s too big or you have too
	many fonts or too large a font size. If the out-of-
	memory message appears, try reducing the size
	of your art and limiting the number and size of
	your fonts. Then shut the printer OFF, then ON
	and retry.

6-8 SV61027 Rev. D