Troubleshooting Tips | Sony PRST2WC, PRST2BC, PRS-T2 manual

Reader™ User Guide

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Troubleshooting Tips

Troubleshooting tips may help you quickly resolve technical issues.

1.Charge the Reader completely.

2.Reset the Reader.

Press the RESET button with a small pin or clip.

The screen will freeze; the Reader will not restart automatically.

Press the (Power) button, and the startup screen appears.

Note

The bookmarks, highlights, handwritten notes or the setting information may be deleted by resetting.

Do not push the RESET button with a breakable point, such as the graphite of a mechanical pencil. It can cause the RESET button to be blocked.

3.Comprehensive support and troubleshooting information is available at the support PC Web site. See Details.

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Copyright 2012 Sony Corporation

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Sony PRST2WC, PRST2BC, PRS-T2 manual Troubleshooting Tips

Contents

PRS-T2 Getting started Basic Operations Home Screen Adding/Getting Content Adding Content Browsing Content Lists Content Lists Reading Reading BooksReading Periodicals Organizing Other Applications Evernote Facebook Settings Changing the Settings Other Information TroubleshootingPrecautions Legal Notice Contents list Organizing Your Content Using CollectionsOrganizing All Notes Settings Searching for a specific topic in this User Guide About your ReaderAbout this guide Jumping to a linked section in this User Guide Changing the font size Reader Features and Functions Zoom in Details Adjust content view Details Search Jump to pages Details Dictionary Details Wi-Fi status icons Join a Wi-FiNetworkPreparing to set up a Wi-Fi connection Tip Case B Choosing a connection typeCase a Case C Case a a WPS-compatible Wi-Fi router with WPS button Manual setupCase D Case B a WPS-compatible Wi-Fi router with PIN input Case C Connecting to a Wi-Fi router without WPS support Case D Connecting to an available Wi-Fi network Item Description Manually setting a Wi-Fi connection General notes on Wi-Fi connectivity Copyright 2012 Sony Corporation Charging the Reader Charging via your computer Software, or Install the ReaderDescription Transfer data Charge/Battery status icon Icon Description Go to page top Maximizing Battery Life Power-consuming operations Installing Reader software Reader for PC/Mac Shutting down/turning off the power completely Turning the Power On/OffTurning on the power Sleep mode Overview Supplied accessories Home PowerTurn Back MicroSD Card Slot Applications and the Home Screen Status bar Application Description Notification window Icon Indication Item Description Tap and hold Touchscreen OperationsTap Tap, hold and drag Pinch SwipeSwipe and hold Drag Repositioned after you release your finger On-Screen Keyboard On-screen keyboard layoutDo this Go to page top Adding Content Transferring content via drag-and-drop Creating a Reader Store account Buying Books and PeriodicalsGetting books and periodicals at Reader Store Buying books and periodicals Navigating Reader Store Checking downloaded contentReader Store notifications Browsing the Purchased History Accessing Reader Store from your computer Browsing Content List Pages Status icons Navigation Navigation method Description Adjusting the title view Browsing in Thumbnail View and List View Tip Using the Page Jump Panel in Content List Pages To use the page jump barSkipping 10 pages at a time Finding Content with a Keyword Posting Book information to Facebook Tools Tool icon Description Using Menu Items Option Description Opening a Book Using the page navigation panel Navigation Using Enter Page # Using the paging barUsing Table of Contents Jumping to viewed pages Appearance Changing the orientationChanging the font and font size Changing the page mode Adjusting the brightness and contrast Cropping a Zooming Copyright 2012 Sony Corporation Adding text notes AnnotationsBookmarking a Adding handwritten notes Removing a bookmark Highlighting words on aAdding text notes or handwritten notes to a highlight Editing notes on a highlight Removing highlightsHandwriting a note on a To delete a drawn line Hiding annotationsSynchronizing reading-related information Finding annotations within a book or periodical Searching for notes via keyword Using Menu ItemsFiltering To delete annotations Uploading Highlighted Words on a Page to Evernote Posting Highlighted Words on a Page to Facebook Using the Dictionary Finding Pages with a Keyword Changing Book Page Settings Top page Reading Reading Books Using Menu Items Opening a Periodical Issue Basic OperationsManaging Periodicals Navigation items for an article Using the DictionaryNavigation items for a section Appearance Changing Periodical Page Settings Deleting a Single Item Deleting Multiple Items at Once Copyright 2012 Sony Corporation Protecting a Single Item Protecting Multiple Items at Once Page Basic Operations Adding/Getting Content Creating a Collection Adding Items to a Collection From the Collections applicationFrom the Books and Periodicals applications Removing Items from a Collection Renaming a Collection Deleting a Collection Posting a Collection to Facebook Top page Organizing Using Collections Using Menu Items Borrowing books Borrowing Books from Public LibrariesLocating your public library Returning books Browsing the Web Browsing Tools Capturing a screenshot Downloads Deleting a downloaded file Pictures depending on the file type Opening a link in a new window Multiple WindowsOpening a new window Changing the browser window in view Bookmarks and History Deleting browsing history items Uploading an Address of a Website to Evernote Browser Settings Setting Description Top page Other Applications Web Browsing Using Menu Items Finding Annotations Across All Books and Periodicals Uploading Annotations Across All Books and Periodicals to Evernote Posting Annotations Across All Books and Periodicals to Facebook 112 Changing the Dictionary Listing Previously Looked-up Words Deleting items in the look-up history Top page Other Applications Dictionary Using Menu Items Creating a Drawing 117 Editing an Existing Drawing Deleting/Protecting a Drawing Capturing a Screenshot Other Applications Delete Drawings Creating a Text Memo Editing an Existing Memo Deleting/Protecting a Memo Top page Other Applications Text Memo Using Menu Items Viewing Pictures Picture viewer navigation Changing the Orientation Zooming in on a Picture Viewing Pictures in a Slideshow To stop the slideshow and return to the viewerTo change the slideshow interval Uploading a Picture to Evernote Deleting Pictures Other Applications Delete Pictures Using Evernote Creating a new account 135 Sign in to Evernote Evernote Settings Top page Other Applications Evernote Evernote Settings Synchronizing in the Evernote list Tap Using Facebook Log In to Facebook Changing the Settings General Settings Wireless Network Settings Application Preferences Date and Time Settings System Management Initialization DRM About Device Shutdown Troubleshooting Tips Warranty Information Support PC Web SiteSupport PC Web Power On/Off BatteryReader Device Reader does not wake up or start immediately Battery life seems shortTouchscreen Screen does not respond Wireless Connectivity Wi-Fi connectionReader Store Web page is not displayed properly Cannot find the access point in the Wi-Fi networks listBrowser Cannot change the font size Cannot open a book Cannot find content on the ReaderReading Books and Periodicals Continue Reading does not work, or the bookmark is missing Cannot view a picture Connecting to your Computer Cannot sync content with the ReaderComputer does not detect the Reader MicroSD Card Cannot save the book or other items on the microSD cardCannot delete the book or other items from the microSD card Handling the Reader Safety InformationProtected content Avoiding water and moisture Wireless feature Wi-Fi connectivityCleaning the Reader Charging the Reader Warranty Applications on the Reader About Pre-installed Sample Content Reader Disposal Reference For customers in the USA and Canada 165 For customers in the USA and Canada Additional Information for Customers in the US/CanadaFCC Compliance Statement Declaration of Conformity FCC/IC Radiation Exposure Statement Additional Information for Customers Outside the US/Canada EU Declaration of Conformity Precautions Formatting a microSD card 170 Legal Notice Specifications Expansion slots Supplied items Supported File Types BooksPictures System Requirements Operating System DetailsRequirement Details