Error/Warning Messages

There are two kinds of messages: error messages and warning messages. This section lists these messages together with their possible causes and remedies. Note the messages and act accordingly.

Error Messages

If a problem occurs, the ALARM lamp lights orange and an error message stating the problem appears on the monitor and in the printer window display.

In the error message introduced in the following tables, “nn” indicates the number or symbol displayed in the actual message.

Message

 

Possible cause and remedies

On the video monitor

In the printer window

 

 

display

 

 

 

 

INSERT RIBBON

INSERT RIBBON

The ink ribbon cartridge is not loaded.

 

 

t Load the ink ribbon cartridge. (See page 9.)

 

 

 

SET PAPER

SET PAPER

• Paper has been exhausted.

RIBBON REMAIN 100

RIBBON REMAIN 100

t Load the paper. (See page 12.)

 

 

• The paper tray is not installed.

 

 

t Install the paper tray. (See page 12.)

 

 

• When RIBBON REMAIN 0 is displayed, replace the

 

 

ink ribbon. (See page 9.)

 

 

 

INSERT RIBBON AND PAPER

INSERT RIBBON

An ink ribbon cartridge and paper are not loaded.

 

SET PAPER

t Load the ink ribbon cartridge and paper. (See pages

 

 

9 and 12.)

 

 

 

REMOVE PRINTS

REMOVE PRINTS

The maximum number of printouts has accumulated on

 

 

the paper cover.

 

 

t Remove the printouts from the paper cover.

 

 

 

REMOVE PAPER: TRAY

REMOVE PAPER

The paper jams around the paper tray as it is being fed

 

TRAY

into the ribbon area.

 

t Remove any jammed paper. (See page 131.)

 

 

 

 

 

CHECK RIBBON

CHECK RIBBON nn

• The ink ribbon has torn.

 

 

t Repair the torn ink ribbon. (See page 12.)

 

 

• An ink ribbon cartridge that can not be used with this

 

 

printer has been loaded.

 

 

t Load the appropriate ink ribbon cartridge.

 

 

• The ink ribbon has been exhausted.

 

 

t Replace the old one with a new ink ribbon

 

 

cartridge. (See page 9.) (The ink ribbon cannot be

 

 

reused.)

 

 

 

PAPER JAMMING

PAPER JAMMING nn

The paper has jammed inside the printer.

 

 

t Check the position where paper has jammed and

 

 

remove any jammed paper from the printer. (See

 

 

page 131.)

 

 

 

 

 

Continue to the next page c

Others 129