Troubleshooting
| The following troubleshooting checks will help you correct the most common |
| problems you may encounter with your unit. Before proceeding with these trouble |
| checks, first check that the power cord is firmly connected. Should the problem |
| persist, unplug the unit and contact your Sony dealer or local authorized Sony |
| service facility. |
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Symptoms | Possible causes and remedies |
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Nothing appears on the | • The POWER switch of the printer is not set to ON. |
video monitor even if | t Set the POWER switch of the printer to ON. |
you press any of the | • The POWER switch of the video monitor is not set to ON. |
operation buttons. | t Set the POWER switch of the monitor to ON. |
| • Connections may not be correct. |
| t Check connections and rectify, if necessary. (See page 75.) |
No message appears on the regular screen.
An incorrect signal is input.
tSelect another input signal by pressing the INPUT SELECT button. (See page 14.) Or, set the connected video equipment to playback mode, if it is currently set to another mode such as stop mode.
tIn this case, first check the video monitor by pressing the SOURCE/MEMORY button to display the image stored in memory. If an image appears, the monitor is working correctly.
No message or image appears on the regular screen.
•If an image captured in memory appears when the SOURCE/MEMORY button is pressed, SOURCE on the OUTPUT SETUP menu is set to THRU.
t Change the SOURCE setting to EE. (See page 84.)
•When the menu is displayed by pressing the MENU button, the DISPLAY setting of the video monitor is set to OFF.
t Set the DISPLAY setting to ON by pressing the DISPLAY button. (See page 68.)
No message appears in the printer window display.
•The contrast of the printer display window is not set correctly.
t Adjust the brightness of the printer window display using the LCD. CNTR. item on the SYSTEM OUTPUT menu. (See page 110.)
•The contrast of the printer display window is set to OFF.
t Adjust the brightness of the printer window display using the LCD. CNTR. item on the SYSTEM OUTPUT menu. (See page 110.)
The printer does not print. | • An error message appears on the display. |
| t Perform the steps described in “Error/Warning Messages” on page 129. |
| • Paper that cannot be used with this printer has been loaded. |
| t Load the correct paper. Use only ink ribbons and paper for this printer. (See page |
| 124.) |
| • The paper is not loaded correctly. |
| t Check which side of the paper is the printing side, then load the paper again. (See |
| page 12.) |
A black line appears on | Any portion for which there is no signal is printed in black. |
the printout. | t Shift the printout area. Capture a new image and print it. (See page 96.) |
The printer produces a | Any portion for which there is no signal is printed in black. |
printout with a black frame. | t Make the printout size narrower. Capture a new image and print it. (See page 96.) |
The printed image is | Only part of the video signal has been stored. |
partially cut out. | t Make the printout size wider. (See page 96.) Capture a new image and print it. |
The printout is blurred. | A quickly moving image has been stored. |
| t Set the memory mode to FIELD by using the MEMORY FRM/FLD button, then print it. |
| (See page 33.) |
The printout color is very pale.
The paper is not loaded correctly.
tCheck which side of the paper is the printing side, then load the paper again. (See page 12.)
Continue to the next page c
Others 133