Super Systems Inc. Page 66 SDS Data Logger Manual #4565 Rev D
This means that all communications appear to be ok (figure 2.48). Click the “Close” button to
close the form.
Figure 2.48 Communications ok message on Test Comms dialog box
3. One or more SDS were found, but one or more failed to respond to a ping.
SDS instruments were found on the network, but one or more did not respond to a ping. For
each instrument that does not successfully respond to the ping, the user will be informed that
there was a problem testing the communications and the software will give the IP address of the
SDS instrument(s) that failed to respond as well as the IP address of the SDS instrument(s) that
did respond successfully to the ping (figure 2.49). The most common cause is different subnets
between the SDS and the computer (figure 2.50). The user may need to change the IP address
of the SDS through menu option 26,
Set IP Address. Click the “Close” button to close the form.
Figure 2.49 One or more SDS did not respond message on Test Comms dialog box
Figure 2.50 One or more SDS did not respond message
If the user is attempting to communicate with the SDS directly using a laptop that also has a
wireless network on it, the wireless network could interfere with some of the SDS Reporter
functions. The UDP error could happen if the user tried to ping a datalogger while a wireless
network was enabled (figure 2.50a). Any wireless network should be disabled before running
the SDS Reporter software.