&ipter6 TROUBLESHOOTING AND MAINTENANCE

The followingsectionon troubleshootingandmaintenanceis intendedonly M a brief guideto these functions.Rememberthat your printeris a highly sophisticatedelectronicdevice,which also containshigh voltagesinside. For that ~ason, only carry out thoseoperationsdescribedin this section.

CAUTION

Anyattempttocarryoutoperationsotherthanthosedescribedheremayresultin electricshockand/ordamageto theprinter.When carryingout any repairsor

maintenance,alwaysfollowthe instructionscarefully.

TROUBLESHOOTING

Your printer is a tdiable piece of precisionmachinery,which shouldnot causeyouanytmttble,providedit isusedandtreatedsensibly.However,the few elementarytips below shouldavoidyou havingto make unnecessary servicecalls. The followingtable gives you ideas on whereto look in this sectionif you experiencefaults:

Regionoffault

Description

 

Power supply

Power is not being suppliedto the printer

 

Printing

The printerdoes not pring or stops printing

 

 

The mint is faint or uneven

 

 

Dots aremissing in charactersor graphics

 

 

Whileusingapplicationsoftwsre,fontsorcharacterscannotbeprinted

 

The printoutis not whatis expected when runninga program

 

Paper feeding

Single sheets do not feed properly(withoutASF)

I

 

ContinuousDauerdoes not feed moxrly with the tractorfeed

 

The ASF is not operatingor is not feeding paperproperly

 

Psperpsrk (switchingbetweencontinuouspaperandcutsheets) is not workingproperly

The shorttear-offfimctiondoes not work

Text is being printedall on one line, or with extrablanktines

Page length andmarginsettings arenot what is expected.

Remember- it is betternotto attemptoperationsor repairsaboveyourlevel of competence.Otherwise,you run the risk of damagingthe printer.

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Star Micronics FR-15, FR-10 manual Ipter6 Troubleshooting and Maintenance