Troubleshooting

Probing disk drives

This test checks all disk drives.

Symptom: The internal disk drives are reporting errors.

Solution: To check the status of the disk drives:

1.Enter:

/usr/sbin/shutdown -y -i0 -g0

This shuts down the system.

2.At the ok prompt, enter the following commands: setenv auto-boot? false

reset-all

The system resets.

3.Enter: probe-scsi

The program displays a message that is similar to the following:

LiD HA LUN

--- Port WWN ---

-----Disk description -----

0

0

0

21000004cf72f08f

SEAGATE ST373405FSUN3660438

1

1

0

21000004cf721553

SEAGATE ST373405FSUN3660438

2

2

0

21000004cf7213ea

SEAGATE ST373405FSUN3660438

6

6

0

508002000016b5b1

SUNW

SUNWGS INT FCBPL9224

3

3

0

21000004cf72114b

SEAGATE

ST373405FSUN3660438

4

4

0

21000004cf7211ae

SEAGATE

ST373405FSUN3660438

5

5

0

21000004cf7214a3

SEAGATE

ST373405FSUN3660438

Note:

The actual response depends on the number of disk drives that are installed in the system. This example shows six disk drives and the disk drive backplane.

4.Fix any obvious errors, such as disconnected backplane cables or disk drives not completely inserted.

5.When you finish testing, enter the following commands:

!CAUTION:

If you fail to enter these commands, any reboots that you do in the future will stop at the boot prompt instead of proceeding through the normal boot-up process.

setenv auto-boot? true

boot -r

The system reboots.

168 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting

May 2006

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Image 168
Sun Microsystems V890, V880 manual Probing disk drives, Setenv auto-boot? true Boot -r