Troubleshooting

2.Enter:

./log_error -e 30001 -d "test alarm"

This sends a test alarm.

3.Enter:

./alarm_view -p TEST -a TEST_ALARM

This will display the test alarm.

4.Enter:

./alarm_resolve -p TEST -a TEST_ALARM

This resolves the test alarm.

5.Enter:

tail -f aom_log

The AOM log file is displayed.

6.If you change an AOM parameter, such as the product ID or the telephone number, you must turn AOM off and back on again to recognize the new parameters. These parameters are in /opt/cc/aot/data/admin/sysSetup.cfg file. Be sure to set the port to value 1 for ttya.

7.If the /opt/cc/aom/data/log file has the message "aom cms alarm is disabled", enter:

export PRODUCT_TYPE=TEST

This enables the alarm.

202 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting

May 2006

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Image 202
Sun Microsystems V890 Logerror -e 30001 -d test alarm, Alarmview -p Test -a Testalarm, Alarmresolve -p Test -a Testalarm