Troubleshooting

5.When you finish testing, enter the following commands:

!CAUTION:

If you fail to enter these commands, any reboots that you do in the future will stop at the boot prompt instead of proceeding through the normal boot-up process.

setenv auto-boot? true

boot -r

The system reboots.

Probing the IDE DVD device (V890 only)

This test checks the DVD drive on the V890.

Symptom: The DVD is reporting errors.

Solution: To check the status of the DVD device:

1.Enter:

/usr/sbin/shutdown -y -i0 -g0 to shut down the system.

2.At the ok prompt, enter the following commands: setenv auto-boot? false

reset-all

The system resets.

3.Enter: probe-ide

The program displays a message that is similar to the following:

Device 0 ( Primary Master )

Removeable ATAPI Model: TOSHIBA DVD-ROM SD-M1712

Device 1 ( Primary Slave )

Not Present

4. Fix any obvious errors, such as disconnected cables or external drives without power.

170 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting

May 2006

Page 170
Image 170
Sun Microsystems V880 manual Probing the IDE DVD device V890 only