Recovery procedures

7.Enter:

/usr/lib/saf/sac -t 300

This restarts SAC.

8.Enter: sacadm -l

Confirm that SAC is running. The system should report the port status as ENABLED.

9.Enter:

/cms/install/bin/abcadm -i -b 9600 ttya

The following message should be displayed:

ttya set to incoming port 9600 baud

If this message is not displayed, escalate the problem using the normal channels.

Symptom: The system cannot dial out to report alarms using the Alarm Origination Manager (AOM).

Solution: To correct this problem:

1.Enter:

tail /etc/uucp/Devices

The system should display the following:

ACU cua/b - Any Hayes

Direct cua/a - Any Direct

Direct cua/b - Any Direct

2.Check the settings on the remote console modem. For the U.S. Robotics modem, make sure that DIP switches 4 and 8 are down (ON). If these switches are not set correctly, you may still be able to dial in, but it may not dial out.

3.Enter:

/opt/cc/install/aot.cssrXXxx.x/bin/setup

This restarts AOM. The release number XXxx.x depends on your installation. To send a test alarm:

1.Enter the following commands to set up the test environment:

. /opt/cc/aot/bin/aom_env cd /opt/cc/aot/bin

aom start

export PRODUCT_TYPE=TEST

Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting

May 2006 201

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Sun Microsystems V880, V890 manual Usr/lib/saf/sac -t, Tail /etc/uucp/Devices, System should display the following