Troubleshooting
186 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
Troubleshooting disk drives and DVD drives
This section describes the symptoms of disk drive and DVD drive failures and suggests
solutions to correct the problem.
Symptom: The operating system reports a disk drive read, write, or parity error or reports a
DVD drive read error or parity error.
Solution: Replace the drive that is indicated in the failure message. The operating system
identifies the internal drives as shown in the following table.
Symptom: The disk drive fails to respond to commands.
Solution: To test the disk drives:
1. Enter:
/usr/sbin/shutdown -y -i0 -g0
The system shuts down.
2. At the ok prompt, enter the following commands:
setenv auto-boot? false
reset-all
The system resets.
3. Enter:
probe-scsi
The program displays a message that is similar to the following:
Operating
system address
Drive physical location and target
c1t<X>d0s0 Disk drive, target <X> (<X> represents the target
number and slot number, 0 to 5)
c0t6d0s0 DVD drive, target 6
LiD HA LUN --- Port WWN --- -----Disk description -----
0 0 0 21000004cf72f08f SEAGATE ST373405FSUN3660438
1 1 0 21000004cf721553 SEAGATE ST373405FSUN3660438
2 2 0 21000004cf7213ea SEAGATE ST373405FSUN3660438
6 6 0 508002000016b5b1 SUNW SUNWGS INT FCBPL9224
3 3 0 21000004cf72114b SEAGATE ST373405FSUN3660438
4 4 0 21000004cf7211ae SEAGATE ST373405FSUN3660438
5 5 0 21000004cf7214a3 SEAGATE ST373405FSUN3660438