Troubleshooting
186 Avaya CMS Sun Fire V880/V890 Installation, Maintenance, and Troubleshooting May 2006
This section describes the symptoms of disk drive and DVD drive failures and suggests
solutions to correct the problem.
Symptom: The operating system reports a disk drive read, write, or parity error or reports a
DVD drive read error or parity error.
Solution: Replace the drive that is indicated in the failure message. The operating system
identifies the internal drives as shown in the following table.
Symptom: The disk drive fails to respond to commands.
Solution: To test the disk drives:
1. Enter:
/usr/sbin/shutdown -y -i0 -g0
The system shuts down.
2. At the ok prompt, enter the following commands:
setenv auto-boot? false
reset-all
The system resets.
3. Enter:
probe-scsi
The program displays a message that is similar to the following:
Operating
system address
Drive physical location and target
c1t<X>d0s0 Disk drive, target <X> (<X> represents the target
number and slot number, 0 to 5)
c0t6d0s0 DVD drive, target 6
LiD HA LUN --- Port WWN --- -----Disk description -----
0 0 0 21000004cf72f08f SEAGATE ST373405FSUN3660438
1 1 0 21000004cf721553 SEAGATE ST373405FSUN3660438
2 2 0 21000004cf7213ea SEAGATE ST373405FSUN3660438
6 6 0 508002000016b5b1 SUNW SUNWGS INT FCBPL9224
3 3 0 21000004cf72114b SEAGATE ST373405FSUN3660438
4 4 0 21000004cf7211ae SEAGATE ST373405FSUN3660438
5 5 0 21000004cf7214a3 SEAGATE ST373405FSUN3660438